Overview
Blog
Support Home
Support Home
Solutions
Forums
Login
New Support Ticket
Login
New Support Ticket
Enter your search term here...
Search
Knowledge base
Explore How-To's and learn best practices from our knowledge base.
Announcements
Brexit
1
Brexit: What this means for your Linnworks account
Updates and changes
8
Amazon FBA Shipments Changes
IOSS Numbers on Orders
Shipping - Courier changes to support IOSS
Change in handling eBay combined invoice orders
A better Linnworks navigation
See all 8 articles
Linnworks.net
General
7
Application Store
Scanner - "+" signs added/letters changed to upper-case when scanning
Scanner - using handheld barcode scanners & USB scales
Settings - date format
Sync - what is it and how does it run?
See all 7 articles
Channel Integrations
32
Adding several integrations of the same Sales Channel
Amazon - "GetInventoryReport: Report does not contain SKU column"
Amazon - Automatic invoice upload
Amazon - Expired authorization: Access to Reports.GetReportRequestList is denied
Amazon - handling/dispatch times for marketplaces
See all 32 articles
Inventory
45
Amazon - Channel Mapping items in the wrong language
Amazon - FBA listings with composite items
Amazon - SubmitInventoryChange: Feed rejected
AspDotNetStoreFront - inventory mapping "Error Updating Batch: String or Binary Data Would Be Truncated"
Batches - allow assigning batches displaying 0 stock
See all 45 articles
Orders
86
Adding tracking numbers to orders
Amazon - Despatch Notes
Amazon - Identifying Amazon Prime orders
Amazon - Pending orders
Amazon - Redacted orders
See all 86 articles
Listings
75
Amazon - Adding Bullet Points to listings
Amazon - Adding Search Terms to listings
Amazon - adding vehicle part type attributes to listings
Amazon - adjusting listings in bulk with multiple images
Amazon - changing the listing title
See all 75 articles
Shipping
194
Shipping - 'The label for this order is currently being printed by another user' error
Shipping - (New) Amazon Shipping: Action required - Linking an existing integration to the Amazon channel
Shipping - (New) Amazon Shipping: Available services
Shipping - (New) Amazon Shipping: Does Not Meet Promised Delivery Date
Shipping - (New) Amazon Shipping: How to set up
See all 194 articles
Printing and templates
22
Creating and printing Stock Item Labels
Email Notifications - Dispatch email shows only 1 product
Email Notifications: Emails are not sending
Emails - adding a Gmail account with 2-Step verification
How to configure your thermal printer
See all 22 articles
Data Import / Export
26
CSV file - leading zeros removed
CSV files - hints & tips
Data Export - Export Types
Data Import - complex expressions
Data Import - deleting inventory items in bulk
See all 26 articles
Dashboards and Reporting
20
Dashboards
Pivotal Analytics - calculated measure expression to display values from a particular dimension member
Pivotal Analytics - Cost of shipped products, margin
Pivotal Analytics - Editing reports
Pivotal Analytics - Inventory Consumption over X number of days
See all 20 articles
WMS
5
First In First Out - WMS Configuration - How Priority Sequence is assigned
How to Use FIFO to Manage Aged Stock
Priority Sequence Stock Allocation - Pickwaves
Stock Count - Found new item in binrack.
Stock Count empty (new) BinRack, add stock to an empty one
Linnworks Mobile
Mobile General & Settings
13
Barcode Scanner configuration - Generic IPDA
Barcode Scanner configuration for Zebra - DataWedge
How to configure PIN login
How to get the Barcode Scanner work in Linnworks Mobile
Linnworks Mobile - App compatibility
See all 13 articles
Mobile Despatch Console
7
Dispatch Console - Print invoices automatically
Dispatch Console - Scan Required
Dispatch Console - Scanning
Dispatch Console - Sequence of orders
Dispatch Console - Serial Number scan
See all 7 articles
Mobile & Pickwaves
15
Directional pickwave
Directional pickwave - Force BinRack scan (WMS only)
Directional pickwave - Force Item scan
Directional Pickwave - Order and Item grouping
Directional pickwave - Show one item to pick per step
See all 15 articles
Mobile Printing
2
Print Stock Item label while booking stock in
Print Zones - Use case for Linnworks Mobile
Mobile Stock Count
8
Stock Count - basics (with WMS)
Stock Count - Batched items
Stock Count - Display Expected Quantity
Stock Count - In Pickwave - conflict resolution
Stock Count - In Transit Lock
See all 8 articles
Mobile Stock In
6
Stock In - Allow/Not Allow overbooking Purchase Order
Stock In - Batched product (Priority Sequenced)
Stock In - Batched product, expiry/sell by dates (WMS)
Stock In - booking in SKU and setting binrack (without WMS)
Stock In - Force Item Scan
See all 6 articles
Mobile Stock Move
2
Stock Move - book and then complete on mobile app
Stock Move - Delete bookings
Account and Billing
My Account
4
Account - delete account and database
Changing the Account holder email
Subscription Cancellation Procedure
Testing purpose
Sales and Billing
2
Billing: Resubscription payment failure
Billing: Updating your payment details/Resubscribing
Support and requests
7
How to access the Support Center and tickets
How to raise a great support ticket
One-to-one Training Session
Remote support client
Requesting Developer access
See all 7 articles
EPOS (Electronic Point Of Sale)
Configuration
3
EPOS - store-specific pricing for SKUs
EPOS - Error: Unable to load the native components of SQL Server Compact corresponding to the ADO.NET
EPOS - Error when caching EPOS data
API
Authorization
3
Introducing Applications
How can I get access to API?
Authorization - API token
Inventory
3
AddInventoryItem call returns "Empty stockItem" error.
Minimum required parameters to run AddInventoryItem call.
GetInventoryItems Sample View Filters
Application Manifest
6
Setting up a basic External User Interface
Setting up a basic External Application
Linnworks Application Manifest
List of permissions nodes
Adding Postback to Application Manifest
See all 6 articles
Application Store
4
How to publish External or Embedded Application on Linnworks Application Store
How to publish your Channel Integration on Linnworks Application Store.
How to publish your Shipping Integration on Linnworks Application Store
3rd party application documentation amendments
Dashboards ExecuteCustomPagedScript
3
List of Query Data Script IDs
Stock items (with levels) Query Data report sample API call
Database structure tables relation
Extensions
3
Channel Integration Extension Required Endpoints
Step by step video tutorial for Shipping Integration Extension part 1
Step by step video tutorial for Shipping Integration Extension part 2
Orders
11
SetOrderShippingInfo minimum required parameters
GetOpenOrdersByItemBarcode
Search Definitions for SearchProcessedOrdersPaged call
Mandatory parameters for CreateOrders API call
Minimum requirements for SetOrderGeneralInfo
See all 11 articles
Channel Integration Extension
0
Customisation
3
Developer Resources
Linnworks Database Schema
Linnworks Database Structure - Basic