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Newegg - how do I start selling?
Amazon - throttling
Magento - display Magento order ID on invoice template
Newegg - adding tracking numbers to orders
Integration - more than one selling channel from the same platform/source
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My Inventory - values cannot be edited [Desktop]
Inventory batching - setting a single item as 'damaged'
Inventory batching - allow assigning batches that have a recorded level of 0
Inventory batching - booking in expired stock
Bin Rack sorting order in Linnworks
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Amazon - changing the listing title
Amazon - removing a variation item from the variation group
Amazon - adding vehicle part type attributes to listings
Amazon - listing SKUs are incremented with .1
eBay - mobile-friendly HTML template
See all 57 articles
Why am I unable to edit, delete or process certain Amazon orders?
Open Orders - hot buttons at the top of the screen
Order book - automatically merge orders in Linnworks.net
Order processing - edit order weight before printing shipping labels / processing?
See all 37 articles
Scanner - using handheld barcode scanners
Disable Windows UAC Prompt for Linnworks [Desktop]
Login Error: A network related or instance specific error occurred while establishing a connection to SQL Server [Desktop]
Linnworks says there are new updates on startup but the update process doesn't start [Desktop]
Installation Error: "This installation package could not be opened. Verify that the package exists and that you can access it......." [Desktop]
See all 26 articles
Royal Mail: The shipping service wont print for a specific country.
Royal Mail - recommended printer
Taxes - VAT exempt goods and 0% VAT on the postage
CN22 - printing the CN22 customs label when required [desktop]
UK Mail - error 2050 / Code: 1025
See all 40 articles
Dashboards and Reporting
Dashboards - export all products sold
Dashboards - different totals in Financial Summary and Sales Spread
Export - all stock items
Query Data - running a custom SQL script
Linnworks Analytics - order total in processed orders differs from the values in Analytics [desktop]
See all 8 articles
Data Import / Export
Data Import - Error: The process cannot access the file because it is being used by another process
CSV file - leading zeros removed
Data Import - file path does not display files for FTP/SFTP
Inventory Import - set primary image
Data Import - using the same column more than once
See all 23 articles
Account and Billing
Account - delete trial account and database
How to raise a great support ticket
System Status Page
Remote support client
How to access the support system and forums
See all 6 articles
Subscription Cancellation Procedure
Technical Support operating hours
How to change the subscription
Is it possible to switch my account to the Community plan?
EPOS (Electronic Point Of Sale)
EPOS - store-specific pricing for SKUs
EPOS - Error: Unable to load the native components of SQL Server Compact corresponding to the ADO.NET
EPOS - Error when caching EPOS data
Mean Repricer - Error: Guid should contain 32 digits with 4 dashes [desktop]
Mean Repricer - "Repricer will set minimum product price when the lowest can not be beaten"
Mean Repricer - "Request is throttled" error
How can I get access to API?
Authorization - API token
AddInventoryItem call returns "Empty stockItem" error.
Minimum required parameters to run AddInventoryItem call.
GetInventoryItems Sample View Filters
Setting up a basic External User Interface
Setting up a basic External Application
Linnworks Application Manifest
Adding permissions to Application Manifest
List of permissions nodes
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How to publish External or Embedded Application on Linnworks Application Store
How to publish your Channel Integration on Linnworks Application Store.
How to publish your Shipping Integration on Linnworks Application Store
List of Query Data Script IDs.
Stock items (with levels) Query Data report sample API call
Channel Integration Extension Required Endpoints
Step by step video tutorial for Shipping Integration Extension part 1
Step by step video tutorial for Shipping Integration Extension part 2
SetOrderShippingInfo minimum required parameters
Search Definitions for SearchProcessedOrdersPaged call
Mandatory parameters for CreateOrders API call
Minimum requirements for SetOrderGeneralInfo
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Channel Integration Extension