Announcements

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General Product Safety Regulation (GPSR) 3

• Amazon Listings - GPSR Compliance Requirements (December 13, 2024)
• eBay Listings - GPSR Compliance Requirements (December 13, 2024)
• Fruugo Listings - GPSR Compliance Requirements (December 13, 2024)

Updates and Changes 10

• Upcoming Royal Mail Integration Updates (June 2026)
• Amazon Seller Flex configuration in Linnworks
• Amazon Easy Ship configuration in Linnworks
• Amazon Easy Ship & Seller Flex Upcoming Beta
• Security Alert - Mandatory Password Reset

See all 10 articles

Customer Community 1

• Linnworks Customer Community Overview

Linnworks.net

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General 7

• Application Store
• Scanner - "+" signs added/letters changed to upper-case when scanning
• Scanner - using handheld barcode scanners & USB scales
• Settings - Date Format
• Sync - what is it and how does it run?

See all 7 articles

Channel Integrations 27

• Adding several integrations of the same Sales Channel
• Amazon - "GetInventoryReport: Report does not contain SKU column"
• Amazon - Automatic invoice upload
• Amazon - Expired authorization: Access to Reports.GetReportRequestList is denied
• Amazon - handling/dispatch times for marketplaces

See all 27 articles

Inventory Linnworks.net 43

• Amazon - Channel Mapping items in the wrong language
• Amazon - FBA listings with composite items
• Amazon - SubmitInventoryChange: Feed rejected
• Batches - allow assigning batches displaying 0 stock
• Bin Rack sorting order in Linnworks

See all 43 articles

Orders Linnworks.net 83

• Adding tracking numbers to orders
• Amazon - Commercial Address Order Identifier
• Amazon - Despatch Notes
• Amazon - Identifying Amazon Prime orders
• Amazon - Pending orders

See all 83 articles

Listings 74

• Amazon - Adding Bullet Points to listings
• Amazon - Adding Search Terms to listings
• Amazon - adding vehicle part type attributes to listings
• Amazon - Adjusting Listings in Bulk with Multiple Images
• Amazon - changing the listing title

See all 74 articles

Shipping 240

• Amazon Easy Ship & Seller Flex - Automatically assign the shipping service
• Amazon Easy Ship: Order Cancellations
• Amazon Seller Flex: Order Cancellations
• Shipping - 'The label for this order is currently being printed by another user' error
• Shipping - "Finish" button is greyed out in the Services window

See all 240 articles

Printing and templates 22

• Creating and printing Stock Item Labels
• Email Notifications - Dispatch email shows only 1 product
• Email Notifications: Emails are not sending
• Emails - adding a Gmail account with 2-Step verification
• How to configure your thermal printer

See all 22 articles

Data Import / Export 26

• CSV file - leading zeros removed
• CSV files - hints & tips
• Data Export - Export Types
• Data Import - complex expressions
• Data Import - deleting inventory items in bulk

See all 26 articles

Dashboards and Reporting 20

• Dashboards
• Pivotal Analytics - calculated measure expression to display values from a particular dimension member
• Pivotal Analytics - Cost of shipped products, margin
• Pivotal Analytics - Editing reports
• Pivotal Analytics - Inventory Consumption over X number of days

See all 20 articles

WMS 5

• First In First Out - WMS Configuration - How Priority Sequence is assigned
• How to Use FIFO to Manage Aged Stock
• Priority Sequence Stock Allocation - Pickwaves
• Stock Count - Found new item in binrack.
• Stock Count empty (new) BinRack, add stock to an empty one

Linnworks Mobile

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Mobile General & Settings 13

• Barcode Scanner configuration - Generic IPDA
• Barcode Scanner configuration for Zebra - DataWedge
• How to configure PIN login
• How to get the Barcode Scanner work in Linnworks Mobile
• Linnworks Mobile - App compatibility

See all 13 articles

Mobile Despatch Console 7

• Dispatch Console - Print invoices automatically
• Dispatch Console - Scan Required
• Dispatch Console - Scanning
• Dispatch Console - Sequence of orders
• Dispatch Console - Serial Number scan

See all 7 articles

Mobile & Pickwaves 15

• Directional pickwave
• Directional pickwave - Force BinRack scan (WMS only)
• Directional pickwave - Force Item scan
• Directional Pickwave - Order and Item grouping
• Directional pickwave - Show one item to pick per step

See all 15 articles

Mobile Printing 2

• Print Stock Item label while booking stock in
• Print Zones - Use case for Linnworks Mobile

Mobile Stock Count 8

• Stock Count - basics (with WMS)
• Stock Count - Batched items
• Stock Count - Display Expected Quantity
• Stock Count - In Pickwave - conflict resolution
• Stock Count - In Transit Lock

See all 8 articles

Mobile Stock In 6

• Stock In - Allow/Not Allow overbooking Purchase Order
• Stock In - Batched product (Priority Sequenced)
• Stock In - Batched product, expiry/sell by dates (WMS)
• Stock In - booking in SKU and setting binrack (without WMS)
• Stock In - Force Item Scan

See all 6 articles

Mobile Stock Move 2

• Stock Move - book and then complete on mobile app
• Stock Move - Delete bookings

Account and Billing

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My Account 3

• Account - delete account and database
• Changing the Account holder email
• Subscription Cancellation Procedure

Support and requests 8

• How to access the Support Center and tickets
• How to raise a great support ticket
• Linnworks Customization Services
• One-to-one Training Session
• Remote support client

See all 8 articles

EPOS (Electronic Point Of Sale)

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Configuration 3

• EPOS - store-specific pricing for SKUs
• EPOS - Error: Unable to load the native components of SQL Server Compact corresponding to the ADO.NET
• EPOS - Error when caching EPOS data

API

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Authorization 2

• How to get access to our API
• Authorization - API token

Inventory API 3

• AddInventoryItem call returns "Empty stockItem" error.
• Minimum required parameters to run AddInventoryItem call.
• GetInventoryItems Sample View Filters

Application Manifest 6

• Setting up a basic External User Interface
• Setting up a basic External Application
• Linnworks Application Manifest
• List of permissions nodes
• Adding Postback to Application Manifest

See all 6 articles

Application Store 3

• How to Submit an App for Publication
• How to Request Documentation Amendments for a 3rd-party App
• Documentation Requirements for 3rd-party Apps

Dashboards ExecuteCustomPagedScript 3

• List of Query Data Script IDs
• Stock items (with levels) Query Data report sample API call
• Database structure tables relation

Extensions 3

• Channel Integration Extension Required Endpoints
• Step by step video tutorial for Shipping Integration Extension part 1
• Step by step video tutorial for Shipping Integration Extension part 2

Orders API 11

• SetOrderShippingInfo minimum required parameters
• GetOpenOrdersByItemBarcode
• Search Definitions for SearchProcessedOrdersPaged call
• Mandatory parameters for CreateOrders API call
• Minimum requirements for SetOrderGeneralInfo

See all 11 articles

Customisation 3

• Developer Resources
• Linnworks Customisation Partners
• Requesting Linnworks API & Extensibility Consultancy Services