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• eBay - Despatch Notes

  Please note this is a channel-specific article only applicable to eBay. Make...

• Shipping - Changes for Windsor Framework

  Due to the recent announcement, we are closely working with the couriers to...

• Shipping - Get Quotes is not producing any/expected services

  Shipping Quotes feature can be used to compare available shipping services f...

• Shipping - Stamps.com: Missing customs information for APO/FPO mail

  Scenario I have tried printing the Stamps.com label and I am seeing an e...

• Shipping - Pack 1XXXXXX-0 error: Service CRL: Royal Mail 24 Parcel does not allow you to ship to GB

  Problem: When printing a Royal Mail shipping label you may receive an er...

• Shipping - Royal Mail: Active Shipping Services for OBA and Tracked integrations

  Scenario I want to know the list of up-to-date service names for both Ro...

• IOSS Numbers on Orders

  From the 1st of July, 2021, new EU VAT legislation requires online marketpla...

• Developer Resources

  API docs Shipping integration sample  Channel integration docs Cha...

• Shipping - Insurance for Shipping Services

  Some Shipping Couriers offer the option to use Insurance for your shipment, ...

• Shipping - Royal Mail: How to stop Linnworks sending RM Confirmation codes to sales channels

  Problem When printing a Royal Mail label via Linnworks, the 2D Confirmat...