At Linnworks, we’re committed to helping you get the most out of our platform. Whether you’re exploring a new module, need a refresher on day-to-day tasks, or simply want to deepen your understanding of the system, our personalized one-to-one training sessions are designed to support you at every step.


What We Offer

Training sessions are available to all existing Linnworks users. Each session is tailored to your needs and delivered by an experienced Onboarding Specialist based on their availability.


The primary aim of each session is to empower you to use Linnworks independently, reducing the need for future external support. We'll walk you through specific areas of the platform, demonstrate best practices, and answer your questions in real-time. 


Please note: Implementation services - such as channel or shipping integration setup, or any form of custom development - are not included in these training sessions. 


Key Details

  • Duration: 1 hour per session
  • Availability: Monday to Friday, 09:00-16:00 (UK and US business hours)
  • Format: Remote via Google Meet
  • Recording of your session will be provided for future reference


Price and Booking

To book a training session:

  1. Log in to your Linnworks account.
  2. Submit a support ticket with the title “Training session booking”.
  3. Include a brief description of the topic(s) you’d like to focus on during the session.


For pricing details, please refer to the following Rate Card.


If you have any further questions or need help deciding what to cover in your session, our team is happy to assist. We look forward to helping you get the most out of Linnworks!