For any further questions, you can contact our API Support Team available via our ticket system.
Before logging your request related to an API call, please make sure to check https://apps.linnworks.net/ and provide the full request with headers and full response with headers for our API support team to review.
Make sure to select the ticket Category as Linnworks.net and the Sub-category as API:
Full instructions for raising a support ticket are available here.
Our API Support Team will then be in contact with you at their earliest availability.