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• Amazon - the courier for the order is set to 'Standard'

  Please note this is a channel-specific article only applicable to Amazon. ...

• Shipping - Courier changes to support IOSS

  As of 1st of July 2021, all commercial goods imported into the EU from a thi...

• Amazon - Redacted orders

  Please note this is a channel-specific article only applicable to Amazon. ...

• Despatch Notes [troubleshooting]

  What is a Despatch Note Once an order is processed in Linnworks, the sys...

• Emails - adding a Gmail account with 2-Step verification

  Problem When adding a Gmail account to Linnworks (for setting up email noti...

• Reporting - Sage and Tradebox

  Linnworks integrates with Sage via Tradebox. This integration is based on th...

• Shipping - Insurance for Shipping Services

  Some Shipping Couriers offer the option to use Insurance for your shipment, ...

• Shipping - DHL Parcel UK: Could not get available services

  Problem After adding DHL Parcel UK shipping integration to Linnworks, th...

• Shipping - Delivery Notes

  Scenario The customer has left a note on the order asking to leave the p...

• Shipping - DHL Parcel UK: Irish District Codes

  Scenario DHL Parcel UK postcode changed with an Irish order when printin...