Linnworks Support Center

Popular articles

• Shipping - Ways of submitting Tariff Codes via Electronic Customs Data (Pre-Advice) to Royal Mail

  There are 4 ways to submit Tariff Codes from Linnworks for international ord...

• Shipping - Tariff Code and Country of Manufacture

  Royal Mail and some other couriers require Tariff Code (Harmonized or HS cod...

• Shipping - Royal Mail - avoiding label cancellation

  Royal Mail allows cancelling a limited amount of labels per day from the man...

• Shipping - Providing a customer with a Royal Mail Tracked Return label

  Problem A customer would like to send an item back and I would like to p...

• Amazon ghost listings

  There are situations where a single SKU sold on Amazon can produce two or mo...

• eBay - new extended reference change

  In summer 2019, eBay introduced a new unique order number format which repla...

• Shipping - how to configure your thermal printer

  To print shipping labels from Linnworks please follow this guide to help you...

• Pack Size and Pack Quantity for ordering in specific quantities from supplier

  Quite often you will be re-ordering from supplier by boxes/packs instead of ...

• Re-print invoice or shipping label

  You can reprint an invoice for a processed (shipped) order or reprint a ship...

• Virtual Printer - Sorting out disconnects - How to install two copies of Virtual Printer Client

  Common problem is when Virtual Client disconnects from internet or loses con...