Our New Parcelforce integration is now live. You can add it via Shipping > Integrations > Add Integration. If you run into any issues, please contact Linnworks Technical Support. Don't forget to review your Channel Shipping Mapping and Rules Engine to ensure the changes are correctly applied there as well. |
Royal Mail and Parcelforce are joining into a single delivery network, meaning all parcels will now be processed through the same system.
As part of this change, Parcelforce has updated its service codes and retired some of the old ones.
Here is a table showing the new service codes:
| Old Service Code | Old Service Name | New Service Name |
| S10 | express10 | EXPRESS10 (TE1) |
| S12 | expressAM | EXPRESSAM (FEE) |
| S12 | expressAM (Saturday Delivery enabled) | EXPRESSAM WEEKEND (TEH) |
| S12 | expressAM (Age Verification enabled) | EXPRESSAM AGE (MA1) |
| SND | express24 | EXPRESS24 (NDA) |
| SND | express24 (Saturday Delivery enabled) | EXPRESS24 WEEKEND (FEK) |
| SND | express24 (Age Verification enabled) | EXPRESS24 AGE (NDH) |
| SUP | express48 | EXPRESS48 (FE0) |
| SUP | express48 (Age Verification enabled) | EXPRESS48 AGE (FEA) |
| SID | express48large | EXPRESS48 LARGE (FEM) |
| GEX | globalexpress | GLOBALEXPRESS (GXR) |
| GPR | globalpriority | GLOBALPRIORITY ROW (GPA) |
| GPR | globalpriority (for Cyprus) | GLOBALPRIORITY EUROPE (ECA) |
| EPB | europriority (for IOSS shipments) | EUROPRIORITY DTP IOSS (ERA) |
| I24 | irelandexpress | IRELAND EXPRESS (IXA) |
If you require a service with Enhanced Compensation, please note that the levels have changed. The new services now offer: |
| COMP 1 | £750 |
| COMP 2 | £1,000 |
| COMP 3 | £2,500 |
| Here is a list of services that are temporarily unavailable in the new Parcelforce integration. This article will be updated once these services become available. |
| Old Service Code | Old Service Name | New Service Name |
| EPB | europriority | EUROPRIORITY DDP (ERB) |
| Here is a list of discontinued services. For these, please check with Parcelforce or Royal Mail to confirm the appropriate replacement service: |
Old Service Code | Old Service Name |
GXP | globalexpress Pack Delivery |
EPH | euroeconomy |
SCD | express24 Courier Pack |
SPR | ParcelRider Plus (N.I Only) |
EPK | europriority Pack |
SET | expressAM Secure |
If you have any issues or questions, feel free to contact Linnworks Technical Support!
Additional Information
New Parcelforce Documentation
Shipping - (New) Parcelforce: Final checklist for migrations
Shipping - Parcelforce and Royal Mail merger FAQ