We offer expert consultancy services to assist with Linnworks API integration and extensibility requirements. Whether you’re working on a bespoke integration, developing an automation script, or need assistance understanding API endpoints, our team is here to help.


How to Request a Session


To request a consultancy session, please follow these steps:

  1. Log in to the Support Portal.

  2. Create a new ticket under the Customisation section.

  3. In your ticket, please include the following:

    • A list of API endpoints or specific areas you need support with.

    • detailed description of your use case or technical questions.

    • The number of consultancy hours you would like to purchase.


? Note: The more detailed your query, the more efficient and productive the session will be.


Pricing


This is a chargeable service billed at £150 + VAT per hour. Please ensure you specify the number of hours required in your request.


Important Limitation


Please note that we do not offer code debugging services as part of this consultancy. Our focus is on providing guidance around Linnworks API usage, structure, and integration practices—not reviewing or troubleshooting your code.


Once we receive your ticket, our team will review your requirements and confirm the scope and availability for the session.


If you have any questions about this process, feel free to reach out via the Support Portal.