This is a channel-specific article for Etsy. For general information on despatch notifications in Linnworks please click here.


After the order is processed in Linnworks, the system submits a despatch notification, tracking number, and the selected shipping vendor to Etsy. The vendor is then compared to a list of supported couriers on the channel and displayed if there is a match. If there is no match, then 'Custom' is displayed on the order. If no tracking number is available, nothing is submitted.