This is a channel-specific article for Cdiscount. For general information on despatch notifications in Linnworks please click here.

Cdiscount requires tracking numbers to be submitted when the buyer has selected either registered or tracked service. If no tracking number is submitted, then the despatch notification will be rejected and the order will not be updated to the shipped status on Cdiscount.

To make sure tracking numbers are generated, select an appropriate Postal Service Method when generating the shipping label.