Shipping - General: ZPL/EPL label formats cannot be printed to PDF
Modified on: Fri, 18 Mar, 2022 at 10:23 AM
I have tried printing a shipping label and am seeing an error returned:
Error: ZPL/EPL label formats cannot be printed to PDF. Please change label format to RAW in Shipping > Integrations > Printer
This error appears when you attempt to print the shipping label as PDF from Open Orders screen, but label format has been specified as ZPL/EPL, which are the formats that can be only printed via Virtual Printer.
You will need to go to Linnworks.net > Shipping > Integrations > Printer config and change the format to PDF or RAW to print the shipping label as PDF.
Shipping - Only PDF printer appears in the printer drop-down
Open Orders - printing a specific invoice
Did you find it helpful?
Can you please tell us how we can improve this article?