Scenario


I need to add services to the (New) DHL Parcel UK integration, however, some service names are different to the ones in the original DHL Parcel UK integration.


Solution


Please refer to the comparison table below to identify which new services correspond to the old ones you might be using. 



Service Code
Old Service Name
New Service Name
1 Parcels Next Day Neighbour Signature
Parcel Neighbour Next Day
2 Parcels Next Day 12:00 Neighbour Signature
Parcel Neighbour Next Day 12:00
3 Parcels Next Day 09:00 Signature
Parcel Next day 09:00
4 Parcels Saturday Neighbour Signature
Parcel Neighbour Saturday
5 Parcels Saturday 09:00 Signature
Parcel Saturday 09:00
7
Parcels Saturday 10:30 Neighbour Signature
Parcel Neighbour Saturday 10:30
9
Parcels Next Day 10:30 Neighbour Signature
Parcel Neighbour Next Day 10:30
10
Bagit XL 10kg Next Day Neighbour Signature
Bagit XL Neighbour Next Day
11 Bagit XL 10kg Next Day 12:00 Neighbour Signature
Bagit XL Neighbour Next day 12:00
12 Bagit XL 10kg Next Day 09:00 Signature
Bagit XL Next day 09:00
13 Bagit XL 10kg Saturday Neighbour Signature
Bagit XL Neighbour Saturday
14 Bagit XL 10kg Saturday 09:00 Signature
Bagit XL Saturday 09:00
16 Bagit XL 10kg Saturday 10:30 Neighbour Signature
Bagit XL Neighbour Saturday 10:30
19 Bagit XL 10kg Next Day 10:30 Neighbour Signature
Bagit XL Neighbour Next day 10:30
20 Bagit L 5kg Next Day Neighbour Signature
Bagit L Neighbour Next Day
21 Bagit L 5kg Next Day 12:00 Neighbour Signature
Bagit L Neighbour Next day 12:00
22 Bagit L 5kg Next Day 09:00 Signature
Bagit L Next day 09:00
23 Bagit L 5kg Saturday Neighbour Signature
Bagit L Neighbour Saturday
24 Bagit L 5kg Saturday 09:00 Signature
Bagit L Saturday 09:00
26 Bagit L 5kg Saturday 10:30 Neighbour Signature
Bagit L Neighbour Saturday 10:30
29 Bagit L 5kg Next Day 10:30 Neighbour Signature
Bagit L Neighbour Next day 10:30
30 Bagit M 2kg Next Day Neighbour Signature
Bagit M Neighbour Next Day
31 Bagit M 2kg Next Day 12:00 Neighbour Signature
Bagit M Neighbour Next day 12:00
32 Bagit M 2kg Next Day 09:00 Signature
Bagit M Next day 09:00
33 Bagit M 2kg Saturday Neighbour Signature
Bagit M Neighbour Saturday
34 Bagit M 2kg Saturday 09:00 Signature
Bagit M Saturday 09:00
36 Bagit M 2kg Saturday 10:30 Neighbour Signature
Bagit M Neighbour Saturday 10:30
39 Bagit M 2kg Next Day 09:00 Neighbour Signature
Bagit M Neighbour Next day 10:30
40 Bagit S 1kg Next Day Neighbour Signature
Bagit S Neighbour Next Day
41 Bagit S 1kg Next Day 12:00 Neighbour Signature
Bagit S Neighbour Next day 12:00
42 Bagit S 1kg Next Day 09:00 Signature
Bagit S Next day 09:00
43 Bagit S 1kg Saturday Neighbour Signature
Bagit S Neighbour Saturday
44 Bagit S 1kg Saturday 09:00 Signature
Bagit S Saturday 09:00
46 Bagit S 1kg Saturday 10:30 Neighbour Signature
Bagit S Neighbour Saturday 10:30
48 Parcels 48 Hr Neighbour Signature
Parcel Neighbour 48Hrs
49 Bagit S 1kg Next Day 10:30 Neighbour Signature
Bagit S Neighbour Next day 10:30
72 Parcels 48 Hr+ No Signature
Parcel Leave Safe 72Hrs
101 International Worldwide Air
Worldwide Air
102 Parcel International
DHL Parcel International
204 International Road Economy
International Road Economy
206 International Parcel Connect

DHL Parcel Connect 
210 Parcels Next Day No Signature
Parcel Leave Safe Next Day
211 Parcels Next Day 12:00 No Signature
Parcel Leave Safe Next day 12:00
212 Parcels Next Day 10:30 No Signature
Parcel Leave Safe Next day 10:30
215 Parcels Saturday No Signature
Parcel Leave Safe Saturday
216 Parcels Saturday 10:30 No Signature
Parcel Leave Safe Saturday 10:30
220 Parcels Next Day Signature
Parcel Next Day
221 Parcels Next Day 12:00 Signature
Parcel Next day 12:00
222 Parcels Next Day 10:30 Signature
Parcel Next day 10:30
225 Parcels Saturday Signature
Parcel Saturday
226 Parcels Saturday 10:30 Signature
Parcel Saturday 10:30
230 Bagit S 1kg Next Day No Signature
Bagit S Leave Safe Next Day
231 Bagit S 1kg Next 12:00 Day No Signature
Bagit S Leave Safe Next day 12:00
232 Bagit S 1kg Next Day 10:30 No Signature
Bagit S Leave Safe Next day 10:30
235 Bagit S 1kg Saturday No Signature
Bagit S Leave Safe Saturday
236 Bagit S 1kg Saturday 10:30 No Signature
Bagit S Leave Safe Saturday 10:30
240 Bagit S 1kg Next Day Signature
Bagit S Next Day
241 Bagit S 1kg Next 12:00 Day Signature
Bagit S Next day 12:00
242 Bagit S 1kg Next Day 10:30 Signature
Bagit S Next day 10:30
245 Bagit S 1kg Saturday Signature
Bagit S Saturday
246 Bagit S 1kg Saturday 10:30 Signature
Bagit S Saturday 10:30
250 Bagit M 2kg Next Day Signature
Bagit M Next Day
251 Bagit M 2kg Next Day 12:00 Signature
Bagit M Next day 12:00
252 Bagit M 2kg Next Day 10:30 Signature
Bagit M Next day 10:30
255 Bagit M 2kg Saturday Signature
Bagit M Saturday
256 Bagit M 2kg Saturday 10:30 Signature
Bagit M Saturday 10:30
260 Bagit L 5kg Next Day Signature
Bagit L Next Day
261 Bagit L 5kg Next Day 12:00 Signature
Bagit L Next day 12:00
262 Bagit L 5kg Next Day 10:30 Signature
Bagit L Next day 10:30
265 Bagit L 5kg Saturday Signature
Bagit L Saturday
266 Bagit L 5kg Saturday 10:30 Signature
Bagit L Saturday 10:30
270 Bagit XL 10kg Next Day Signature
Bagit XL Next Day
271 Bagit XL 10kg Next Day 12:00 Signature
Bagit XL Next day 12:00
272 Bagit XL 10kg Next Day 10:30 Signature
Bagit XL Next day 10:30
275 Bagit XL 10kg Saturday Signature
Bagit XL Saturday
276 Bagit XL 10kg Saturday 10:30 Signature
Bagit XL Saturday 10:30
340 - Bagit M Leave Safe Next Day
341 - Bagit M Leave Safe Next day 12:00
343 - Bagit M Leave Safe Saturday
346 - Bagit M Leave Safe Saturday 10:30
349 - Bagit M Leave Safe Next day 10:30
360 - Bagit L Leave Safe Next Day
361 - Bagit L Leave Safe Next day 12:00
363 - Bagit L Leave Safe Saturday
366 - Bagit L Leave Safe Saturday 10:30
369 - Bagit L Leave Safe Next day 10:30



To add a new service, you would need to follow the steps below:

- Go to Shipping > Integrations Services for the (New) DHL Parcel UK integration.


- Choose the relevant new service name from the list based on the comparison table and click Add.


- Configure the service settings according to your preference. Two points to take into consideration when configuring service settings:

1. Account ID should be specified for every service added.

2. If an international service has been added, Duties Paid Type and Export Reason should be specified.


- Save all the required changes.


If any issues or questions arise, feel free to contact Linnworks Technical Support for further clarification and help.


Additional information


Migrating Services to the New DHL Parcel UK integration