Scenario
I need to add services to the (New) DHL Parcel UK integration, however, some service names are different to the ones in the original DHL Parcel UK integration.
Solution
Please refer to the comparison table below to identify which new services correspond to the old ones you might be using.
Service Code | Old Service Name | New Service Name |
| 1 | Parcels Next Day Neighbour Signature | Parcel Neighbour Next Day |
| 2 | Parcels Next Day 12:00 Neighbour Signature | Parcel Neighbour Next Day 12:00 |
| 3 | Parcels Next Day 09:00 Signature | Parcel Next day 09:00 |
| 4 | Parcels Saturday Neighbour Signature | Parcel Neighbour Saturday |
| 5 | Parcels Saturday 09:00 Signature | Parcel Saturday 09:00 |
| 7 | Parcels Saturday 10:30 Neighbour Signature | Parcel Neighbour Saturday 10:30 |
| 9 | Parcels Next Day 10:30 Neighbour Signature | Parcel Neighbour Next Day 10:30 |
| 10 | Bagit XL 10kg Next Day Neighbour Signature | Bagit XL Neighbour Next Day |
| 11 | Bagit XL 10kg Next Day 12:00 Neighbour Signature | Bagit XL Neighbour Next day 12:00 |
| 12 | Bagit XL 10kg Next Day 09:00 Signature | Bagit XL Next day 09:00 |
| 13 | Bagit XL 10kg Saturday Neighbour Signature | Bagit XL Neighbour Saturday |
| 14 | Bagit XL 10kg Saturday 09:00 Signature | Bagit XL Saturday 09:00 |
| 16 | Bagit XL 10kg Saturday 10:30 Neighbour Signature | Bagit XL Neighbour Saturday 10:30 |
| 19 | Bagit XL 10kg Next Day 10:30 Neighbour Signature | Bagit XL Neighbour Next day 10:30 |
| 20 | Bagit L 5kg Next Day Neighbour Signature | Bagit L Neighbour Next Day |
| 21 | Bagit L 5kg Next Day 12:00 Neighbour Signature | Bagit L Neighbour Next day 12:00 |
| 22 | Bagit L 5kg Next Day 09:00 Signature | Bagit L Next day 09:00 |
| 23 | Bagit L 5kg Saturday Neighbour Signature | Bagit L Neighbour Saturday |
| 24 | Bagit L 5kg Saturday 09:00 Signature | Bagit L Saturday 09:00 |
| 26 | Bagit L 5kg Saturday 10:30 Neighbour Signature | Bagit L Neighbour Saturday 10:30 |
| 29 | Bagit L 5kg Next Day 10:30 Neighbour Signature | Bagit L Neighbour Next day 10:30 |
| 30 | Bagit M 2kg Next Day Neighbour Signature | Bagit M Neighbour Next Day |
| 31 | Bagit M 2kg Next Day 12:00 Neighbour Signature | Bagit M Neighbour Next day 12:00 |
| 32 | Bagit M 2kg Next Day 09:00 Signature | Bagit M Next day 09:00 |
| 33 | Bagit M 2kg Saturday Neighbour Signature | Bagit M Neighbour Saturday |
| 34 | Bagit M 2kg Saturday 09:00 Signature | Bagit M Saturday 09:00 |
| 36 | Bagit M 2kg Saturday 10:30 Neighbour Signature | Bagit M Neighbour Saturday 10:30 |
| 39 | Bagit M 2kg Next Day 09:00 Neighbour Signature | Bagit M Neighbour Next day 10:30 |
| 40 | Bagit S 1kg Next Day Neighbour Signature | Bagit S Neighbour Next Day |
| 41 | Bagit S 1kg Next Day 12:00 Neighbour Signature | Bagit S Neighbour Next day 12:00 |
| 42 | Bagit S 1kg Next Day 09:00 Signature | Bagit S Next day 09:00 |
| 43 | Bagit S 1kg Saturday Neighbour Signature | Bagit S Neighbour Saturday |
| 44 | Bagit S 1kg Saturday 09:00 Signature | Bagit S Saturday 09:00 |
| 46 | Bagit S 1kg Saturday 10:30 Neighbour Signature | Bagit S Neighbour Saturday 10:30 |
| 48 | Parcels 48 Hr Neighbour Signature | Parcel Neighbour 48Hrs |
| 49 | Bagit S 1kg Next Day 10:30 Neighbour Signature | Bagit S Neighbour Next day 10:30 |
| 72 | Parcels 48 Hr+ No Signature | Parcel Leave Safe 72Hrs |
| 101 | International Worldwide Air | Worldwide Air |
| 102 | Parcel International | DHL Parcel International |
| 204 | International Road Economy | International Road Economy |
| 206 | International Parcel Connect | DHL Parcel Connect |
| 210 | Parcels Next Day No Signature | Parcel Leave Safe Next Day |
| 211 | Parcels Next Day 12:00 No Signature | Parcel Leave Safe Next day 12:00 |
| 212 | Parcels Next Day 10:30 No Signature | Parcel Leave Safe Next day 10:30 |
| 215 | Parcels Saturday No Signature | Parcel Leave Safe Saturday |
| 216 | Parcels Saturday 10:30 No Signature | Parcel Leave Safe Saturday 10:30 |
| 220 | Parcels Next Day Signature | Parcel Next Day |
| 221 | Parcels Next Day 12:00 Signature | Parcel Next day 12:00 |
| 222 | Parcels Next Day 10:30 Signature | Parcel Next day 10:30 |
| 225 | Parcels Saturday Signature | Parcel Saturday |
| 226 | Parcels Saturday 10:30 Signature | Parcel Saturday 10:30 |
| 230 | Bagit S 1kg Next Day No Signature | Bagit S Leave Safe Next Day |
| 231 | Bagit S 1kg Next 12:00 Day No Signature | Bagit S Leave Safe Next day 12:00 |
| 232 | Bagit S 1kg Next Day 10:30 No Signature | Bagit S Leave Safe Next day 10:30 |
| 235 | Bagit S 1kg Saturday No Signature | Bagit S Leave Safe Saturday |
| 236 | Bagit S 1kg Saturday 10:30 No Signature | Bagit S Leave Safe Saturday 10:30 |
| 240 | Bagit S 1kg Next Day Signature | Bagit S Next Day |
| 241 | Bagit S 1kg Next 12:00 Day Signature | Bagit S Next day 12:00 |
| 242 | Bagit S 1kg Next Day 10:30 Signature | Bagit S Next day 10:30 |
| 245 | Bagit S 1kg Saturday Signature | Bagit S Saturday |
| 246 | Bagit S 1kg Saturday 10:30 Signature | Bagit S Saturday 10:30 |
| 250 | Bagit M 2kg Next Day Signature | Bagit M Next Day |
| 251 | Bagit M 2kg Next Day 12:00 Signature | Bagit M Next day 12:00 |
| 252 | Bagit M 2kg Next Day 10:30 Signature | Bagit M Next day 10:30 |
| 255 | Bagit M 2kg Saturday Signature | Bagit M Saturday |
| 256 | Bagit M 2kg Saturday 10:30 Signature | Bagit M Saturday 10:30 |
| 260 | Bagit L 5kg Next Day Signature | Bagit L Next Day |
| 261 | Bagit L 5kg Next Day 12:00 Signature | Bagit L Next day 12:00 |
| 262 | Bagit L 5kg Next Day 10:30 Signature | Bagit L Next day 10:30 |
| 265 | Bagit L 5kg Saturday Signature | Bagit L Saturday |
| 266 | Bagit L 5kg Saturday 10:30 Signature | Bagit L Saturday 10:30 |
| 270 | Bagit XL 10kg Next Day Signature | Bagit XL Next Day |
| 271 | Bagit XL 10kg Next Day 12:00 Signature | Bagit XL Next day 12:00 |
| 272 | Bagit XL 10kg Next Day 10:30 Signature | Bagit XL Next day 10:30 |
| 275 | Bagit XL 10kg Saturday Signature | Bagit XL Saturday |
| 276 | Bagit XL 10kg Saturday 10:30 Signature | Bagit XL Saturday 10:30 |
| 340 | - | Bagit M Leave Safe Next Day |
| 341 | - | Bagit M Leave Safe Next day 12:00 |
| 343 | - | Bagit M Leave Safe Saturday |
| 346 | - | Bagit M Leave Safe Saturday 10:30 |
| 349 | - | Bagit M Leave Safe Next day 10:30 |
| 360 | - | Bagit L Leave Safe Next Day |
| 361 | - | Bagit L Leave Safe Next day 12:00 |
| 363 | - | Bagit L Leave Safe Saturday |
| 366 | - | Bagit L Leave Safe Saturday 10:30 |
| 369 | - | Bagit L Leave Safe Next day 10:30 |
To add a new service, you would need to follow the steps below:
- Go to Shipping > Integrations > Services for the (New) DHL Parcel UK integration.
- Choose the relevant new service name from the list based on the comparison table and click Add.
- Configure the service settings according to your preference. Two points to take into consideration when configuring service settings:
1. Account ID should be specified for every service added.
2. If an international service has been added, Duties Paid Type and Export Reason should be specified.
- Save all the required changes.
If any issues or questions arise, feel free to contact Linnworks Technical Support for further clarification and help.
Additional information