What do locked and parked statuses mean?
Locked or Parked orders cannot be edited without being unlocked or unparked.
While an order is Locked, the items in the order don't affect the available stock level calculations.
While an order is Parked, the items in the order continue to affect the available stock level calculations.
How to tell if an order is locked or parked?
This symbol means the order has been marked as Locked.
This symbol means the order has been marked as Parked.
Why lock or park your orders?
When creating DIRECT orders or receiving unpaid orders from all channels except for Amazon the order will not be set as parked by default, thus it is advised to manually lock or park them if you want to make sure the orders will not be edited or processed by accident with an unpaid status.
Whenever an unpaid order is downloaded from Amazon into Linnworks it is set to Parked status by default to make sure that such orders will not be processed by accident as most of the information on the order is 'unknown' until the order will be paid for on Amazon.
How to Lock/Unlock or Park/Unpark an order.
Order can be locked/unlocked and parked/unparked by performing the following actions:
- Open your open orders.
- Highlight one or more orders.
- Right-click the order or any order of the highlighted selection.
- Actions > Bulk change > Change Status > Lock Order/Unlock Order or Park Order/Unpark Order.