This is a channel-specific article for Amazon. For general information on despatch notifications in Linnworks please click here.
For Amazon orders, Linnworks will display the following information in the Audit Trail:
Order Despatch Submitted: Added to the audit trail when a despatch note is sent
No Despatch required: This is shown if despatch notes are disabled
Order Successfully Despatched: Added when Amazon has confirmed the despatch request was accepted
Order Despatch Failed: This is shown with a reason for the failure if a despatch note failed to send. Linnworks will attempt to resend the despatch note for the next 24 hours.
Despatch Rejected: This can be added if the channel has been deleted or has been disabled.
Dispatch note is ignored: This will be added if despatch note is disabled.