Please note this is a channel-specific article only applicable to Amazon.

Problem
When Linnworks updates an order on Amazon to mark it shipped, it always sets the carrier on Amazon to Standard instead of the carrier name defined in the Vendor field of the Linnworks Postal Service Method.

Cause
Amazon has a list of fixed Carrier codes that are used to update the Carrier for the order through the API. If the Vendor name used does not match one of the predefined codes then the carrier will be set to Standard.

Solution
Change the Vendor for the appropriate Linnworks Postal Service in the Postal Services screen to match the value required by Amazon. NB! Capitalization differences and extra/missing spaces will not affect the submission if the rest of the Vendor name matches.

See below for the list of available carriers and the Linnworks Vendor name to be used.

Amazon expands this list of supported couriers, so if you are using a different courier which works correctly when added manually on Amazon - please raise a ticket with our Support Team and let us know the courier name, so we could look into updating the list of supported codes.

Currently supported codes from Amazon:
  • 4PX
  • A-1
  • AAA Cooper
  • ABF
  • AFL/Fedex
  • ALLJOY
  • Amazon Shipping
  • Aramex
  • Aras Kargo
  • Arkas
  • Arrow XL
  • Asendia
  • Asgard
  • Assett
  • AT POST
  • ATS
  • AUSSIE_POST
  • Australia Post
  • AustraliaPost-ArticleId
  • AustraliaPost-Consignment
  • Balnak
  • Beijing Quanfeng Express
  • Best Buy
  • Best Express
  • BJS
  • Blue Package
  • BlueDart
  • Boayaziasi
  • Bombax
  • BRT
  • Canada Post
  • Cart2India
  • CDC
  • CELERITAS
  • CEVA
  • Ceva Lojistik
  • China Post
  • Chrono Express
  • Chronopost
  • Cititrans
  • City Link
  • Coliposte
  • Colissimo
  • Conway
  • Correios
  • Correos
  • Correos Express
  • Couriers Please
  • CouriersPlease
  • CTTExpress
  • DB Schenker
  • Delhivery
  • Deutsche Post
  • DHL
  • DHL eCommerce
  • DHL Express
  • DHL Freight
  • DHL Global Mail
  • DHL Home Delivery
  • DHL Kargo
  • DHL-Paket
  • DHLPL
  • Digital Delivery
  • DirectLog
  • Dotzot
  • DPD
  • DSV
  • DTDC
  • DX Freight
  • ECMS
  • Ecom Express
  • Emirates Post
  • Endopack
  • Energo
  • Envialia
  • Estafeta
  • Estes
  • EUB
  • Fastway
  • Fastway
  • FedEx
  • Fedex Freight
  • FedEx SmartPost
  • FEDEX_JP
  • Fillo Kargo
  • First Flight
  • First Flight China
  • First Mile
  • Gati
  • GEL Express
  • geodis
  • Geodis Calberson
  • Geopost Kargo
  • GLS
  • GO!
  • Hermes Einrichtungsservice
  • HLG
  • Home Logistics
  • Hongkong Post
  • Horoz Lojistik
  • HS code
  • Hunter Logistics
  • ICC Worldwide
  • IDS Netzwerk
  • India Post
  • InPost
  • iParcel
  • Japan Post
  • JCEX
  • JP_EXPRESS
  • Kargokar
  • Kuehne+Nagel
  • La Poste
  • Landmark
  • Lasership
  • Metro Kargo
  • MNG Kargo
  • MRW
  • Nacex
  • Narpost Kargo
  • Newgistics
  • Nexive
  • Ninjavan
  • NipponExpress
  • NITTSU
  • Old Dominion
  • OneWorldExpress
  • OnTrac
  • OSM
  • Other
  • Otro
  • Overnite Express
  • Panther
  • Parcelforce
  • Parcelnet
  • Pilot
  • Pilot Freight
  • Polish Post
  • Post NL
  • Poste Italiane
  • PostNord
  • Professional
  • PTT Kargo
  • PUROLATOR
  • QExpress
  • Qxpress
  • R+L
  • Raben Group
  • Rhenus
  • Rieck
  • Rivigo
  • Roadrunner
  • Royal Mail
  • Safexpress
  • SAGAWA
  • SagawaExpress
  • Saia
  • Sarat Kargo
  • SDA
  • Seino
  • SEINO TRANSPORTATION
  • Selem Kargo
  • Self Delivery
  • Sendle
  • SENDLE
  • Seur
  • SF Express
  • SFC
  • Ship Delight
  • Ship Global US
  • ShipEconomy
  • ShipGlobal
  • Shree Maruti Courier
  • Shree Tirupati Courier
  • Shunfeng Express
  • Singapore Post
  • Smartmail
  • South Eastern Freight Lines
  • Speedex
  • Spoton
  • StarTrack-ArticleID
  • StarTrack-Consignment
  • STO Express
  • Streamlite
  • Target
  • Tezel Lojistik
  • The Professional Couriers
  • TIPSA
  • TNT
  • TNT Kargo
  • TNTIT
  • Toll Global Express
  • Total Express
  • Tourline
  • Trackon
  • TransFolha
  • Tuffnells
  • UPS
  • UPS Freight
  • UPS Mail Innovations
  • UPSMI
  • Urban Express
  • USPS
  • VIR
  • VNLIN
  • WanbExpress
  • Watkins and Shepard
  • Whizzard
  • WINIT
  • XDP
  • XPO Freight
  • Xpressbees
  • YAMATO
  • YamatoTransport
  • YANWEN
  • YDH
  • Yellow Freight
  • Yodel
  • YTO Express
  • Yun Express
  • Yunda Express
  • Yurtiasi Kargo
  • ZTO Express