Please note this is a channel-specific article only applicable to Amazon.

Problem
When Linnworks updates an order on Amazon to mark it shipped, it always sets the carrier on Amazon to Standard instead of the carrier name defined in the Vendor field of the Linnworks Postal Service Method.

Cause
Amazon has a list of fixed Carrier codes that are used to update the Carrier for the order through the API. If the Vendor name used does not match one of the predefined codes then the carrier will be set to Standard.

Solution
Change the Vendor for the appropriate Linnworks Postal Service in the Postal Services screen to match the value required by Amazon. NB! Capitalization differences and extra/missing spaces will not affect the submission of the rest of the Vendor name matches.

See below for the list of available carriers and the Linnworks Vendor name to be used.

Amazon expands this list of supported couriers, so if you are using a different courier which works correctly when added manually on Amazon - please raise a ticket with our Support Team and let us know the courier name, so we could look into updating the list of supported codes.

Currently supported codes from Amazon:
  • 4PX
  • 360lion
  • A-1
  • AAA Cooper
  • ABF
  • AFL/Fedex
  • ALLJOY
  • AMAUK
  • AMAZON HORIZON
  • Amazon Shipping
  • AMZL
  • AMZL_UK
  • Andere
  • AO
  • AO Deutschland
  • APC
  • APC-Overnight
  • APC Overnight
  • APC POSTAL LOGISTICS
  • APG eCommerce
  • Aramex
  • ARAS
  • Aras Kargo
  • Arco Spedizioni
  • Arkas
  • Arrow XL
  • Asendia
  • Asgard
  • Assett
  • AT POST
  • ATS
  • AUSSIE_POST
  • Australia Post
  • Australia Post-ArticleId
  • Australia Post-Consignment
  • B2C
  • B2C Europe
  • Balnak
  • Bartolini
  • Beijing Quanfeng Express
  • Best Buy
  • Best Express
  • BJS
  • BlueDart
  • Blue Package
  • Bombax
  • Bombino Express
  • BPOST
  • BR1 Express
  • BRT
  • Canada Post
  • CargoLine
  • Caribou
  • Cart2India
  • CBL
  • CDC
  • CELERITAS
  • Centex
  • CEVA
  • Ceva Lojistik
  • China Post
  • Chrono Express
  • Chronopost
  • Chukou1
  • Cititrans
  • City Link
  • Citypost
  • CNE
  • Coliposte
  • COLIS PRIVE
  • Colis Privé
  • Colissimo
  • Consegna Mezzi Propri
  • Conway
  • Correios
  • Correos
  • Correos Express
  • Couriers Please
  • CouriersPlease
  • CTT EXPRESS
  • CTTExpress
  • Cubyn
  • DACHSER
  • DACSHER
  • DASCHER
  • DB Schenker
  • DEL Deliveries
  • Delhivery
  • Delivengo
  • Delivery Group
  • Der Kurier
  • Deutsche Post
  • DHL
  • DHL-Paket
  • DHL eCommerce
  • DHL Express
  • DHL Freight
  • DHL Global Mail
  • DHL Home Delivery
  • DHL Kargo
  • DHL Parcel UK
  • DHLPL
  • Digital Delivery
  • DirectLog
  • Dotzot
  • DPB
  • DPD
  • DPD Local
  • DSV
  • DTDC
  • DX
  • DX Express
  • DX Freight
  • DX Secure
  • DYNAMIC EXPRESS
  • ECMS
  • Ecom Express
  • EINSA SOURCING
  • EKI Trans
  • Emirates Post
  • Emons
  • Endopack
  • Energo
  • Envialia
  • ePost Global
  • Equick
  • Estafeta
  • Estes
  • EUB
  • Europaczka
  • Exapaq
  • FAST EST
  • Fastway
  • FedEx
  • Fedex Freight
  • FedEx SmartPost
  • FEDEX_JP
  • FERCAM
  • Fillo Kargo
  • First Flight
  • First Flight China
  • First Mile
  • FRACHTPOST
  • France Express
  • Gati
  • GEL
  • GEL Express
  • geodis
  • Geodis Calberson
  • Geopost Kargo
  • GFS
  • GLS
  • GO!
  • GRUPO LOGISTIC
  • Hellmann
  • Heppner
  • Hermes
  • Hermes (Corporate)
  • Hermes Einrichtungsservice
  • Hermes Logistik Gruppe
  • Hermes UK
  • Hlog
  • HNC
  • Home Logistics
  • honesteye
  • Hongkong Post
  • Horoz Lojistik
  • Hotpoint Logistics
  • HRP
  • HS code
  • Huahan Logisitics
  • HubEurope
  • Hunter Logistics
  • Huxloe
  • Huxloe Logistics
  • ICC Worldwide
  • IDS
  • IDS Netzwerk
  • iMile
  • India Post
  • InPost
  • Interlink
  • Interno
  • Intersoft
  • iParcel
  • ITD Global
  • Japan Post
  • JCEX
  • Jersey Post
  • JPL UPU
  • JP_EXPRESS
  • Kargokar
  • KEAVO
  • Kuehne Nagel
  • Kuehne+Nagel
  • Kybotech
  • Landmark
  • Landmark Global
  • La Poste
  • Lasership
  • LF Logistic
  • Liccardi
  • Liccardi Trasporti
  • Mail Alliance
  • Mainpost
  • MBE
  • Metro Kargo
  • Mezzi propri
  • MHI
  • Milkman
  • MNG Kargo
  • Mondial Relay
  • MRW
  • MZZ-Briefdienst
  • MZZ Briefdienst
  • Nacex
  • Narpost Kargo
  • Newgistics
  • Nexive
  • Ninjavan
  • NipponExpress
  • NITTSU
  • NOVEO
  • NTL
  • OCS Worldwide
  • Old Dominion
  • OneWorldExpress
  • ONTIME
  • OnTrac
  • OSM
  • Other
  • Otro
  • Overnite Express
  • Palletline
  • Palletways
  • Panther
  • Parcel2go
  • PARCEL2GO.COM
  • ParcelDenOnline
  • Parcelforce
  • Parcel Hub
  • Parcelhub
  • Parcelink Logistics
  • Parcel Monkey
  • Parcelnet
  • ParcelOne
  • Parcel Station
  • PDC Logistics
  • Pilot
  • Pilot Freight
  • PIN
  • Polish Post
  • Poste Italiane
  • Post Modern
  • PostNL
  • Post NL
  • PostNord
  • Professional
  • PTT Kargo
  • PUROLATOR
  • QExpress
  • Qxpress
  • Raben
  • Raben Group
  • RBNA
  • REDUR
  • Rhenus
  • Rieck
  • Rivigo
  • RMLGB
  • Roadrunner
  • Royal Mail
  • ROYAL_MAIL
  • R+L
  • RR Donnelley
  • SAFEXPRESS
  • SAGAWA
  • SagawaExpress
  • Saia
  • Sailpost
  • Schweizer Post
  • SDA
  • Seino
  • SEINO TRANSPORTATION
  • Selem Kargo
  • Self Delivery
  • Sendcloud
  • Sending
  • Sendle
  • Seur
  • Seven Senders
  • SFC
  • SF Express
  • Ship Delight
  • ShipEconomy
  • ShipGlobal
  • Ship Global US
  • Shipmate
  • Shree Maruti Courier
  • Shree Tirupati Courier
  • Shunfeng Express
  • Singapore Post
  • Smartmail
  • Sonstige
  • South Eastern Freight Lines
  • Speedex
  • Spoton
  • SPRING
  • Spring GDS
  • Sprint
  • Stahlmann and Sachs
  • Stampit
  • Staples
  • StarTrack-ArticleID
  • StarTrack-Consignment
  • STG
  • STO Express
  • Streamlite
  • Sunyou
  • Susa
  • Swiss post
  • Szendex
  • Target
  • TDN
  • Tezel Lojistik
  • The Delivery Group
  • The Professional Couriers
  • TIPSA
  • TNT
  • TNTIT
  • TNT Kargo
  • Toll Global Express
  • Total Express
  • Tourline
  • Trackon
  • Trakpak
  • Trans-o-Flex
  • Transaher
  • Transaragonés
  • TransFolha
  • Translink
  • Transoflex
  • Truline
  • TSB
  • Tuffnells
  • TWS
  • TXT
  • TyD
  • UBI
  • UKMail
  • UK MAIL
  • UPakWeShip
  • UPS
  • UPS Freight
  • Upsilon
  • UPS Mail Innovations
  • UPSMI
  • Urban Express
  • Uship
  • USPS
  • Verage Shipping
  • Via Xpress
  • VIR
  • VNLIN
  • WanbExpress
  • Watkins and Shepard
  • Whistl
  • Whizzard
  • WINIT
  • WPX
  • XDP
  • XPO
  • XPO Freight
  • XPRESSBEES
  • YAMATO
  • YamatoTransport
  • Yanwen
  • YDH
  • Yellow Freight
  • Yodel
  • YTO Express
  • Yunda Express
  • Yun Express
  • Zeleris
  • ZTO Express
  • Zust Ambrosetti