Please note this is a channel-specific article only applicable to Amazon.

Problem
When Linnworks updates an order on Amazon to mark it shipped, it always sets the carrier on Amazon to Standard instead of the carrier name defined in the Vendor field of the Linnworks Postal Service Method.

Cause
Amazon has a list of fixed Carrier codes that are used to update the Carrier for the order through the API. If the Vendor name used does not match one of the predefined codes then the carrier will be set to Standard.

Solution
Change the Vendor for the appropriate Linnworks Postal Service in the Postal Services screen to match the value required by Amazon. NB! Capitalization differences and extra/missing spaces will not affect the submission if the rest of the Vendor name matches.

See below for the list of available carriers and the Linnworks Vendor name to be used.

Amazon expands this list of supported couriers, so if you are using a different courier which works correctly when added manually on Amazon - please raise a ticket with our Support Team and let us know the courier name, so we could look into updating the list of supported codes.

Currently supported codes from Amazon:
  • 4PX
  • A-1
  • AAA Cooper
  • ABF
  • AFL/Fedex
  • ALLJOY
  • AMAUK
  • AMZL
  • AMZL_UK
  • AO
  • AO Deutschland
  • APC
  • APC Overnight
  • APC-Overnight
  • AT POST
  • ATS
  • AUSSIE_POST
  • Amazon Shipping
  • Andere
  • Aramex
  • Aras Kargo
  • Arco Spedizioni
  • Arkas
  • Arrow XL
  • Asendia
  • Asgard
  • Assett
  • Australia Post
  • Australia Post-ArticleId
  • Australia Post-Consignment
  • B2C
  • B2C Europe
  • BJS
  • BPOST
  • BRT
  • Balnak
  • Bartolini
  • Beijing Quanfeng Express
  • Best Buy
  • Best Express
  • Blue Package
  • BlueDart
  • Bombax
  • CBL
  • CDC
  • CELERITAS
  • CEVA
  • CNE
  • COLIS PRIVE
  • CTT EXPRESS
  • CTTExpress
  • Canada Post
  • CargoLine
  • Caribou
  • Cart2India
  • Centex
  • Ceva Lojistik
  • China Post
  • Chrono Express
  • Chronopost
  • Chukou1
  • Cititrans
  • City Link
  • Citypost
  • Coliposte
  • Colissimo
  • Consegna Mezzi Propri
  • Conway
  • Correios
  • Correos
  • Correos Express
  • Couriers Please
  • CouriersPlease
  • Cubyn
  • DACHSER
  • DACSHER
  • DASCHER
  • DB Schenker
  • DEL Deliveries
  • DHL
  • DHL Express
  • DHL Freight
  • DHL Global Mail
  • DHL Home Delivery
  • DHL Kargo
  • DHL eCommerce
  • DHL-Paket
  • DHLPL
  • DPB
  • DPD
  • DPD Local
  • DSV
  • DTDC
  • DX
  • DX Express
  • DX Freight
  • DX Secure
  • DYNAMIC EXPRESS
  • Delhivery
  • Delivengo
  • Delivery Group
  • Der Kurier
  • Deutsche Post
  • Digital Delivery
  • DirectLog
  • Dotzot
  • ECMS
  • EINSA SOURCING
  • EKI Trans
  • EUB
  • Ecom Express
  • Emirates Post
  • Emons
  • Endopack
  • Energo
  • Envialia
  • Equick
  • Estafeta
  • Estes
  • Europaczka
  • Exapaq
  • FAST EST
  • FEDEX_JP
  • FERCAM
  • FRACHTPOST
  • FRANCE EXPRESS
  • Fastway
  • FedEx
  • FedEx SmartPost
  • Fedex Freight
  • Fillo Kargo
  • First Flight
  • First Flight China
  • First Mile
  • GEL
  • GEL Express
  • GEODIS
  • GFS
  • GLS
  • GO!
  • GRUPO LOGISTIC
  • Gati
  • Geodis Calberson
  • Geopost Kargo
  • HRP
  • HS code
  • Hellmann
  • Heppner
  • Hermes
  • Hermes (Corporate)
  • Hermes Einrichtungsservice
  • Hermes Logistik Gruppe
  • Hermes UK
  • Hlog
  • Home Logistics
  • Hongkong Post
  • Horoz Lojistik
  • Hotpoint Logistics
  • HubEurope
  • Hunter Logistics
  • Huxloe
  • Huxloe Logistics
  • ICC Worldwide
  • IDS
  • IDS Netzwerk
  • ITD Global
  • InPost
  • India Post
  • Interlink
  • Interno
  • Intersoft
  • JCEX
  • JPL UPU
  • JP_EXPRESS
  • Japan Post
  • Jersey Post
  • KEAVO
  • Kargokar
  • Kuehne Nagel
  • Kuehne+Nagel
  • Kybotech
  • La Poste
  • Landmark
  • Landmark Global
  • Lasership
  • Liccardi
  • MBE
  • MHI
  • MNG Kargo
  • MRW
  • MZZ Briefdienst
  • MZZ-Briefdienst
  • Mail Alliance
  • Mainpost
  • Metro Kargo
  • Mezzi propri
  • Milkman
  • Mondial Relay
  • NACEX
  • NITTSU
  • NOVEO
  • NTL
  • Narpost Kargo
  • Newgistics
  • Nexive
  • Ninjavan
  • NipponExpress
  • OCS Worldwide
  • ONTIME
  • OSM
  • Old Dominion
  • OnTrac
  • OneWorldExpress
  • Other
  • Otro
  • Overnite Express
  • PARCEL2GO.COM
  • PDC Logistics
  • PIN
  • PTT Kargo
  • PUROLATOR
  • Palletline
  • Palletways
  • Panther
  • Parcel Hub
  • Parcel Monkey
  • Parcel Station
  • Parcel2go
  • ParcelDenOnline
  • ParcelOne
  • Parcelforce
  • Parcelhub
  • Parcelink Logistics
  • Parcelnet
  • Pilot
  • Pilot Freight
  • Polish Post
  • Post Modern
  • Post NL
  • PostNL
  • PostNord
  • Poste Italiane
  • Professional
  • QExpress
  • Qxpress
  • R+L
  • RBNA
  • REDUR
  • RMLGB
  • ROYAL_MAIL
  • RR Donnelley
  • Raben
  • Raben Group
  • Rhenus
  • Rieck
  • Rivigo
  • Roadrunner
  • Royal Mail
  • SAGAWA
  • SDA
  • SEINO TRANSPORTATION
  • SENDLE
  • SF Express
  • SFC
  • SPRING
  • STG
  • STO Express
  • Safexpress
  • SagawaExpress
  • Saia
  • Sailpost
  • Schweizer Post
  • Seino
  • Selem Kargo
  • Self Delivery
  • Sendcloud
  • Sending
  • Seur
  • Seven Senders
  • Ship Delight
  • Ship Global US
  • ShipEconomy
  • ShipGlobal
  • Shipmate
  • Shree Maruti Courier
  • Shree Tirupati Courier
  • Shunfeng Express
  • Singapore Post
  • Smartmail
  • Sonstige
  • South Eastern Freight Lines
  • Speedex
  • Spoton
  • Spring GDS
  • Sprint
  • Stahlmann and Sachs
  • Stampit
  • StarTrack-ArticleID
  • StarTrack-Consignment
  • Streamlite
  • Sunyou
  • Susa
  • Swiss post
  • Szendex
  • TDN
  • TIPSA
  • TNT
  • TNT Kargo
  • TNTIT
  • TSB
  • TWS
  • TXT
  • Target
  • Tezel Lojistik
  • The Delivery Group
  • The Professional Couriers
  • Toll Global Express
  • Total Express
  • Tourline
  • Trackon
  • Trakpak
  • Trans-o-Flex
  • TransFolha
  • Transaher
  • Translink
  • Transoflex
  • Truline
  • Tuffnells
  • TyD
  • UBI
  • UK MAIL
  • UKMail
  • UPS
  • UPS Freight
  • UPS Mail Innovations
  • UPSMI
  • UPakWeShip
  • USPS
  • Upsilon
  • Urban Express
  • VIR
  • VNLIN
  • Verage Shipping
  • Via Xpress
  • WINIT
  • WPX
  • WanbExpress
  • Watkins and Shepard
  • Whistl
  • Whizzard
  • XDP
  • XPO
  • XPO Freight
  • Xpressbees
  • YAMATO
  • YDH
  • YTO Express
  • YamatoTransport
  • Yanwen
  • Yellow Freight
  • Yodel
  • Yun Express
  • Yunda Express
  • ZTO Express
  • Zeleris
  • Zust Ambrosetti
  • honesteye
  • iMile
  • iParcel