Amazon - the courier for the order is set to 'Standard' : Support Center

Please note this is a channel-specific article only applicable to Amazon.

Problem
When Linnworks updates an order on Amazon to mark it shipped, it always sets the carrier on Amazon to Standard instead of the carrier name defined in the Vendor field of the Linnworks Postal Service Method.

Cause
Amazon has a list of fixed Carrier codes that are used to update the Carrier for the order through the API. If the Vendor name used does not match one of the predefined codes then the carrier will be set to Standard.

Solution
Change the Vendor for the appropriate Linnworks Postal Service in the Postal Services screen to match the value required by Amazon. NB! Capitalization differences and extra/missing spaces will not affect the submission of the rest of the Vendor name matches.

See below for the list of available carriers and the Linnworks Vendor name to be used.

Amazon expands this list of supported couriers, so if you are using a different courier which works correctly when added manually on Amazon - please raise a ticket with our Support Team and let us know the courier name, so we could look into updating the list of supported codes.

Currently supported codes from Amazon:

4PX
360lion
A-1
AAA Cooper
ABF
AFL/Fedex
ALLJOY
AMAUK
AMAZON HORIZON
Amazon Shipping
AMZL
AMZL_UK
Andere
AO
AO Deutschland
APC
APC-Overnight
APC Overnight
APC POSTAL LOGISTICS
APG eCommerce
Aramex
ARAS
Aras Kargo
Arco Spedizioni
Arkas
Arrow XL
Asendia
Asgard
Assett
AT POST
ATS
AUSSIE_POST
Australia Post
Australia Post-ArticleId
Australia Post-Consignment
B2C
B2C Europe
Balnak
Bartolini
Beijing Quanfeng Express
Best Buy
Best Express
BJS
BlueDart
Blue Package
Bombax
Bombino Express
BPOST
BR1 Express
BRT
Canada Post
CargoLine
Caribou
Cart2India
CBL
CDC
CELERITAS
Centex
CEVA
Ceva Lojistik
China Post
Chrono Express
Chronopost
Chukou1
Cititrans
City Link
Citypost
CNE
Coliposte
COLIS PRIVE
Colis PrivÃ©
Colissimo
Consegna Mezzi Propri
Conway
Correios
Correos
Correos Express
Couriers Please
CouriersPlease
CTT EXPRESS
CTTExpress
Cubyn
DACHSER
DACSHER
DASCHER
DB Schenker
DEL Deliveries
Delhivery
Delivengo
Delivery Group
Der Kurier
Deutsche Post
DHL
DHL-Paket
DHL eCommerce
DHL Express
DHL Freight
DHL Global Mail
DHL Home Delivery
DHL Kargo
DHL Parcel UK
DHLPL
Digital Delivery
DirectLog
Dotzot
DPB
DPD
DPD Local
DSV
DTDC
DX
DX Express
DX Freight
DX Secure
DYNAMIC EXPRESS
ECMS
Ecom Express
EINSA SOURCING
EKI Trans
Emirates Post
Emons
Endopack
Energo
Envialia
ePost Global
Equick
Estafeta
Estes
EUB
Europaczka
Exapaq
FAST EST
Fastway
FedEx
Fedex Freight
FedEx SmartPost
FEDEX_JP
FERCAM
Fillo Kargo
First Flight
First Flight China
First Mile
FRACHTPOST
France Express
Gati
GEL
GEL Express
geodis
Geodis Calberson
Geopost Kargo
GFS
GLS
GO!
GRUPO LOGISTIC
Hellmann
Heppner
Hermes
Hermes (Corporate)
Hermes Einrichtungsservice
Hermes Logistik Gruppe
Hermes UK
Hlog
HNC
Home Logistics
honesteye
Hongkong Post
Horoz Lojistik
Hotpoint Logistics
HRP
HS code
Huahan Logisitics
HubEurope
Hunter Logistics
Huxloe
Huxloe Logistics
ICC Worldwide
IDS
IDS Netzwerk
iMile
India Post
InPost
Interlink
Interno
Intersoft
iParcel
ITD Global
Japan Post
JCEX
Jersey Post
JPL UPU
JP_EXPRESS
Kargokar
KEAVO
Kuehne Nagel
Kuehne+Nagel
Kybotech
Landmark
Landmark Global
La Poste
Lasership
LF Logistic
Liccardi
Liccardi Trasporti
Mail Alliance
Mainpost
MBE
Metro Kargo
Mezzi propri
MHI
Milkman
MNG Kargo
Mondial Relay
MRW
MZZ-Briefdienst
MZZ Briefdienst
Nacex
Narpost Kargo
Newgistics
Nexive
Ninjavan
NipponExpress
NITTSU
NOVEO
NTL
OCS Worldwide
Old Dominion
OneWorldExpress
ONTIME
OnTrac
OSM
Other
Otro
Overnite Express
Palletline
Palletways
Panther
Parcel2go
PARCEL2GO.COM
ParcelDenOnline
Parcelforce
Parcel Hub
Parcelhub
Parcelink Logistics
Parcel Monkey
Parcelnet
ParcelOne
Parcel Station
PDC Logistics
Pilot
Pilot Freight
PIN
Polish Post
Poste Italiane
Post Modern
PostNL
Post NL
PostNord
Professional
PTT Kargo
PUROLATOR
QExpress
Qxpress
Raben
Raben Group
RBNA
REDUR
Rhenus
Rieck
Rivigo
RMLGB
Roadrunner
Royal Mail
ROYAL_MAIL
R+L
RR Donnelley
SAFEXPRESS
SAGAWA
SagawaExpress
Saia
Sailpost
Schweizer Post
SDA
Seino
SEINO TRANSPORTATION
Selem Kargo
Self Delivery
Sendcloud
Sending
Sendle
Seur
Seven Senders
SFC
SF Express
Ship Delight
ShipEconomy
ShipGlobal
Ship Global US
Shipmate
Shree Maruti Courier
Shree Tirupati Courier
Shunfeng Express
Singapore Post
Smartmail
Sonstige
South Eastern Freight Lines
Speedex
Spoton
SPRING
Spring GDS
Sprint
Stahlmann and Sachs
Stampit
Staples
StarTrack-ArticleID
StarTrack-Consignment
STG
STO Express
Streamlite
Sunyou
Susa
Swiss post
Szendex
Target
TDN
Tezel Lojistik
The Delivery Group
The Professional Couriers
TIPSA
TNT
TNTIT
TNT Kargo
Toll Global Express
Total Express
Tourline
Trackon
Trakpak
Trans-o-Flex
Transaher
TransaragonÃ©s
TransFolha
Translink
Transoflex
Truline
TSB
Tuffnells
TWS
TXT
TyD
UBI
UKMail
UK MAIL
UPakWeShip
UPS
UPS Freight
Upsilon
UPS Mail Innovations
UPSMI
Urban Express
Uship
USPS
Verage Shipping
Via Xpress
VIR
VNLIN
WanbExpress
Watkins and Shepard
Whistl
Whizzard
WINIT
WPX
XDP
XPO
XPO Freight
XPRESSBEES
YAMATO
YamatoTransport
Yanwen
YDH
Yellow Freight
Yodel
YTO Express
Yunda Express
Yun Express
Zeleris
ZTO Express
Zust Ambrosetti

Amazon - the courier for the order is set to 'Standard'

Modified on: Thu, 30 Jun, 2022 at 8:59 AM

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