Please note this is a channel-specific article only applicable to Amazon.

Problem
When Linnworks updates an order on Amazon to mark it shipped, it always sets the carrier on Amazon to Standard instead of the carrier name defined in the Vendor field of the Linnworks Postal Service Method.

Cause
Amazon has a list of fixed Carrier codes that are used to update the Carrier for the order through the API. If the Vendor name used does not match one of the predefined codes then the carrier will be set to Standard.

Solution
Change the Vendor for the appropriate Linnworks Postal Service in the Postal Services screen to match the value required by Amazon.

See below for the list of available carriers and the Linnworks Vendor name to be used.

Amazon expands this list of supported couriers, so if you are using a different courier which works correctly when added manually on Amazon - please raise a ticket with our Support Team and let us know the courier name, so we could look into updating the list of supported codes.


Currently supported codes from Amazon:

  • 4PX

  • AFL/Fedex

  • Amazon Shipping

  • Aramex

  • AUSSIE_POST

  • Australia Post

  • AustraliaPost-ArticleId

  • AustraliaPost-Consignment

  • Blue Package

  • BlueDart

  • BRT

  • Canada Post

  • China Post

  • Chrono Express

  • Chronopost

  • City Link

  • Correios

  • Correos

  • Delhivery

  • Deutsche Post

  • DHL

  • DHL Global Mail

  • DPD

  • DTDC

  • Endopack

  • EUB

  • Fastway

  • Fastway

  • FedEx

  • FedEx SmartPost

  • FEDEX_JP

  • First Flight

  • GLS

  • GO!

  • Hermes Logistik Gruppe

  • India Post

  • JP_EXPRESS

  • La Poste

  • Lasership

  • MRW

  • Nacex

  • Newgistics

  • NipponExpress

  • NITTSU

  • OnTrac

  • OSM

  • Other

  • Otro

  • Overnite Express

  • Parcelforce

  • Parcelnet

  • Poste Italiane

  • Professional

  • Royal Mail

  • SAGAWA

  • SagawaExpress

  • SDA

  • Seur

  • SF Express

  • Smartmail

  • Streamlite

  • Target

  • TNT

  • Toll Global Express

  • UPS

  • UPS Mail Innovations

  • UPSMI

  • USPS

  • YAMATO

  • YamatoTransport

  • YANWEN

  • Yodel

  • Yun Express