Is anyone else getting this error
Order Id: 117890, Error: Error: PARCEL2GO Generate consignment endpoint returned an error: Step: Get label response Generate order failed on Parcel2Go returned an error: Get Labels failed P2G consignment reference 32827843 failed, error Error converting value "An unknown error occured" to type 'Parcel2GoDriver.P2GModel.ErrorMessage'. Path '', line 1, position 26.
Any idea how to get this solved?
Thank you for contacting Linnworks Technical Support.
Can you confirm if you are still getting the same error message?
Yes still getting this error.
New Error today:
Error: Error: PARCEL2GO Generate consignment endpoint returned an error: Unhandled error Error getting the collection date for the order: Authorization has been denied for this request.
Thank you for your reply. I looked in your account and did not see any order id with label error on it.
Can you please go to Shipping > Integrations > click on Config for "Parcel2Go" > Then click on Reauthorize in the text "You can regenerate the Authentication token Parcel2Go by clicking Reauthorize your account through Parcel2Go."
This is reauthorize your Parcel2Go API keys.