Scenario


A customer would like to send an item back and I would like to provide them with a prepaid return label.


Solution


Return Labels functionality is supported by the following Vendors only:


VendorSteps to create Return Labels
DHL ExpressShipping - DHL Express: Providing a Return Label
(New) DHL Parcel UK
Shipping - (New) DHL Parcel UK: Providing a Return Label
DPD FranceShipping - DPD France: Providing a Return Label
FedExShipping - FedEx: Providing a Return Label


Keep in mind: For Royal Mail, there is no possibility to print Return Labels directly from Linnworks, however, we have described a workaround for getting Return Labels by using Royal Mail Tracked Returns and Return Emails and bookings: Shipping - Royal Mail: Providing a Royal Mail Tracked Return label


The list will be updated with new Vendors and articles once functionality becomes available through Couriers' APIs.


If you have any questions, feel free to contact Linnworks Technical Support!