Scenario


You have enrolled in the Amazon Easy Ship program, and would like to set it up in Linnworks.


Solution


Setting up Amazon Easy Ship in Linnworks requires completing the following steps:


  1. Enabling the Amazon Easy Ship order download
  2. Adding and configuring the Amazon Smart Connect shipping integration
  3. Producing a shipping label through the new integration
  4. Processing the order


A detailed step-by-step guide for each step is provided below.


Note: We are currently working with Amazon to prepare the Amazon Easy Ship integration for Beta testing. Once the integration is ready, we will contact the customers who have expressed interest in the program with the next steps.
Last updated: 03-10-2025



1. Enabling the Amazon Easy Ship order download


Amazon Easy Ship orders are downloaded automatically along with other MFN (Merchant Fulfilled Network) orders. However, enabling the Easy Ship download ensures Linnworks retrieves the ShipmentId, which is required to generate shipping labels and process the orders.


Steps:

  • Go to Settings > Channel Integration and open the Amazon channel config (pencil icon).
  • Scroll down to the SmartConnect section and tick the box next to Easy Ship Enabled:
  • Save the changes.


When Amazon orders download into Linnworks, Easy Ship orders will automatically receive:

  • An Amazon Easy Ship Order identifier: More details
  • An order extended property called EasyShip with value true


Allow 10-15 minutes for the Easy Ship download job to run. Once complete, Easy Ship orders will automatically:

  • Receive an order extended property called ShipmentId
  • Become Ready to Process


Note! The Easy Ship order download only applies to orders imported into Linnworks in the last 30 minutes, provided their status on the Amazon backend is Accepted or Created.



2. Adding and configuring the Amazon Smart Connect shipping integration


The Amazon Smart Connect integration connects Linnworks to the Amazon Easy Ship backend, allowing you to generate shipping labels.


    2a. Add the shipping integration.

  1. Go to Shipping > Integrations > +Add integration > Amazon Smart Connect > Integrate
    • If Amazon Smart Connect is not listed, contact Linnworks Support to enable access.
  2. Enter a friendly name in the Account Name field to identify the Easy Ship integration.
  3. From the dropdown, select the Amazon channel integration, where Easy Ship order sync has been enabled.


        4. Click on the Seller Central sign-in link and authorise Linnworks Shipping.




        5. When you see a confirmation message, the account has been authorised successfully. Close the window.



6. Return to the Linnworks registration wizard and click Next. You should see a message confirming successful completion.



    2b. Configure the shipping service.


  1. Open the Services list and add Amazon Auto Select.


        2. Optionally, rename the service to something more meaningful, e.g., Amazon Easy Ship.



        3. Click Finish.


    2c. Configure printing settings.


  1. Open the Printer config

        2. Select the required Virtual Printer and label format.

        3. Save changes.



3. Producing a shipping label through the new integration


When an Easy Ship order is ready to ship (i.e., has the ShipmentId order property assigned), allocate the newly created shipping service:

  1. Right-click the order > Shipping > Change service > Amazon Smart Connect > select service.


Note: This allocation can be automated for future orders by following these steps.


        2. Print the shipping label as usual: use a hot button, the Despatch Console, or right-click > Print > Shipping label



4. Processing the order


Once the label has been printed:

  • Process the order in Linnworks.
  • Linnworks will send a despatch notification to Amazon and mark the order as Shipped.




Additional information