Problem


I have tried printing an Amazon Direct Fulfillment shipping label and am seeing the following error returned: 


Error: The packaging type: '' was not recognised. Please check the integration's config and try again.
 

Solution


The error message is returned due to Linnworks Order Packaging Type missing a link with Vendors Packaging.


To fix this issue, go to Shipping > Integrations > Amazon Direct Fulfillment > Properties > and map the Order Packaging Type with Vendors Packaging:



Once this is done, try to print the label again!


If the error message is still the same, feel free to contact Technical Support for further help!


Additional information


Packaging Mapping