Problem

I have tried printing a DPD shipping label and am seeing an error returned:

1030: Export to the requested destination is not possible as the value is 150 euros or less (IOSS Error)

Solution

If this error is returned, DPD expects to see an IOSS number for the destination country, even if you are sending a B2B (business-to-business) order.

Please note that DPD will expect the IOSS Number to be supplied for majority of European destinations. The only countries where the number is not mandatory are France, Germany, Netherlands, Spain, Ireland, Italy and Austria. For further details about these countries and possible errors related to IOSS number please contact your DPD Account manager.


Related articles: 

Shipping - Courier changes to support IOSS