Problem

I am trying to add a UPS integration to Linnworks, however I cannot finish the integration process due to an error below:

PostalCode and/or CountryCode input does not match those associated with the AccountNumber

Solution

Please make sure your address matches in two locations on UPS website: 

1. Accounts and Payment > Actions > Edit > Location Address

2. Addresses > My Addresses 

If the address matches, the same address should be provided during the integration process in Linnworks. If there is a mismatch, the address would first need to be updated on UPS website. Please ensure that the postcode is entered exactly the same as on the website (check for capital letters, spaces etc)