Inconsistency with purchase order template (does LW actually visit these forums?)
Ilja Lissov
said
over 5 years ago
Hello,
Yes, we do visit the Forum and constantly monitor it.
I can see the potential benefit for the users in your idea. However, due to the fact Locations Details cannot be edited with emails and phone numbers, it is not possible at the moment to have variables for this information. You are correct, if there was a possibility for editing this data in the Locations screen, such variables would have become available.
I would suggest you to raise your idea as a Feature Request so that our Implementation Department would have a chance to review it as long as other users vote in favor of this suggestion. Thus, the more other users vote in favor of it, the more chances it will be implemented.
Best regards,
Ilja Lissov
Geoff Bowen
From recent threads it looks like very few topics get a LW reply, which is a little frustrating given we're trying to improve their product. Anyway, on the Purchase Order templates, it pulls in the Location Address and Name via variables:
[{LocationName}] [{LocationAddress}] po@mycompany.com 000 000 000Which is great, because it means you can easily change your location address via Inventory > Locations.
But why is the email and phone number are hard-coded in to the Purchase Order template. This means, should your locations have different emails and phone numbers, you now have to create multiple PO templates - just to specify a phone number and email.
Solution? To have the email and phone as variables:
[{LocationName}] [{LocationAddress}] [{LocationEmail}] [{LocationPhone}]Then you could manage all that data in one place (Inventory > Locations) and it would avoid the need to make multiple templates just to fix a phone number and email!
I hope the Linnworks Community / QA team start acknowledging some of these topics soon :(
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