Virtual Printer Issues : Support Center

H

Hussein

started a topic almost 6 years ago

Hi there,

I was wondering if anyone can help me. We have been getting the following issues with virtual printer recently (it still prints sometimes and sometimes prints some of the labels and not others. The only way to make it work when it stops printing is to log out and in again. The error is as follows:

TCP Callback failed with error:

System.Net.Sockets.SocketException (0x80004005): A connect request was made on an already connected socket

at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)

at System.Net.Sockets.TcpClient.EndConnect(IAsyncResult asyncResult)

at LinnPrint.Controller.TcpComponent.<CallBack>d__3.MoveNext()

M

Marina Mihhailova

said almost 6 years ago

Hello,

There is currently an ongoing issue with virtual printer and our development team is working on it right now.

Please monitor our status page for updates: http://status.linnworks.com/

Kind Regards,

Marina

H

Hussein

said almost 6 years ago

Hi thanks for that, however we have been having this issue for over a month now so not sure if its just from todays issues?

Ilja Lissov

said almost 6 years ago

Hello,

If you are saying that you have been having this issue for over a month, then could you please clarify when exactly the issue occurs and how often it happens? We would also like to have a screen shot of the error if it is different to the one you had received before.

Thank you in advance.

Best regards,

Ilja Lissov

H

Hussein

said almost 5 years ago

HI there,

We are still having this issue, the only way we can rectify it (temporarily is to sign out and in again)

Please could someone help with this:

27/07/2018 14:18:51: TCP Callback failed with error:

System.Net.Sockets.SocketException (0x80004005): A connect request was made on an already connected socket

at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)

at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)

at System.Net.Sockets.TcpClient.EndConnect(IAsyncResult asyncResult)

at LinnPrint.Controller.TcpComponent.<CallBack>d__10.MoveNext()

Julietta Kornysheva

said almost 5 years ago

Hello,

Could you please double check if port 80 is open in your firewall?

After that please try to re-install Virtual Printer Client.

Kind regards,

Julietta

Technical Support