Linnlive Amazon HTML Description Error

Hi,


I'm trying to list onto Amazon via Linnlive using the following as the description:


<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 1}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 2}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 3}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;"></span></p>
<p><span style="font-size: small; font-family: verdana, geneva;"><strong>Sizes &amp; Measurements</strong></span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 6}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 7}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 8}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 9}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 10}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;"></span></p>
<p><span style="font-size: small; font-family: verdana, geneva;"><strong>Material</strong></span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 1}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 2}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 3}]</span></p>
<p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 4}]</span></p>


However I keep receiving the following errors (I've bolded the error part of the message so you don't need to read everything):


[1, XML Parsing Error at Line 17, Column 146: cvc-maxLength-valid: Value '<p><span style="font-size: small; font-family: verdana, geneva;">A duvet cover & pillow case set with a sparkling sequin trim.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Matching cushions & quilted runner also available. These can be purchased separately in our store.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Sizes &amp; Measurements</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Single duvet cover (138cm x 200cm) + 1 Pillow case (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Double duvet cover (200cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 King duvet cover (230cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Super King duvet cover (260cm x 220cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 10}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Material</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Front - 100% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Reverse - 50% Cotton / 50% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 3}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 4}]</span></p>' with length = '2028' is not facet-valid with respect to maxLength '2000' for type '#AnonType_DescriptionDescriptionDataProduct'.]   XML Parsing Error at Line 17, Column 146: cvc-maxLength-valid: Value '<p><span style="font-size: small; font-family: verdana, geneva;">A duvet cover & pillow case set with a sparkling sequin trim.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Matching cushions & quilted runner also available. These can be purchased separately in our store.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Sizes &amp; Measurements</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Single duvet cover (138cm x 200cm) + 1 Pillow case (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Double duvet cover (200cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 King duvet cover (230cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Super King duvet cover (260cm x 220cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 10}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Material</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Front - 100% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Reverse - 50% Cotton / 50% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 3}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 4}]</span></p>' with length = '2028' is not facet-valid with respect to maxLength '2000' for type '#AnonType_DescriptionDescriptionDataProduct'.


I've checked the length of the description & it's only 1800 characters, so under the 2000 character limit. The other error I'm getting is:


[2, XML Parsing Error at Line 17, Column 146: cvc-type.3.1.3: The value '<p><span style="font-size: small; font-family: verdana, geneva;">A duvet cover & pillow case set with a sparkling sequin trim.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Matching cushions & quilted runner also available. These can be purchased separately in our store.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Sizes &amp; Measurements</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Single duvet cover (138cm x 200cm) + 1 Pillow case (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Double duvet cover (200cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 King duvet cover (230cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Super King duvet cover (260cm x 220cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 10}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Material</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Front - 100% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Reverse - 50% Cotton / 50% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 3}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 4}]</span></p>' of element 'Description' is not valid.]   XML Parsing Error at Line 17, Column 146: cvc-type.3.1.3: The value '<p><span style="font-size: small; font-family: verdana, geneva;">A duvet cover & pillow case set with a sparkling sequin trim.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Matching cushions & quilted runner also available. These can be purchased separately in our store.</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Sizes &amp; Measurements</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Single duvet cover (138cm x 200cm) + 1 Pillow case (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Double duvet cover (200cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 King duvet cover (230cm x 200cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">1 Super King duvet cover (260cm x 220cm) + 2 Pillow cases (50cm x 75cm).</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_BULLET POINT 10}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;"></span></p> <p><span style="font-size: small; font-family: verdana, geneva;"><strong>Material</strong></span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Front - 100% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">Reverse - 50% Cotton / 50% Polyester</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 2}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 3}]</span></p> <p><span style="font-size: small; font-family: verdana, geneva;">[{PRODUCT_PROPERTY_MATERIAL 4}]</span></p>' of element 'Description' is not valid.


Amazon only allow certain HTML tags so I'm unsure if this may be causing the issue but would appreciate any advice.


Thanks,

Bob


As I can see this has already been addressed via ticket.


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