Problem


I have tried printing an EVRi Business (myHermes) shipping label and am seeing following error returned:

The remote server returned an error: (401) Unauthorized


Solution


This error may be returned due to an authorisation issue with EVRi Business (myHermes). In some cases the error can be resolved if you go to Linnworks.net > Shipping > Integrations > MyHermes > 
Config and click on reauthorise your account.


In case it doesn't resolve the issue for you, please contact Linnworks support and we will be able to assist you further.