Shipping - EVRi Business (myHermes): Value is missing: ItemsDescription
Modified on: Thu, 24 Nov, 2022 at 12:49 PM
I have tried printing an EVRi Business (myHermes) shipping label and am seeing an error returned:
missing_property: Property value is missing or null: parcelDetails.itemDescription
The error means that system was unable to retrieve the item's description, which is a mandatory element.
Please make sure the item either has a 'CommodityDescription' extended property added and mapped accordingly with a courier property (Shipping > Integrations > Properties), or the Title field of the item is filled in. The system will automatically use the Item's title as a description, if CommodityDescription property is missing.
Did you find it helpful?
Can you please tell us how we can improve this article?