Some Shipping Couriers offer the option to use Insurance for your shipment, which can also be enabled/specified in the Courier Integration in Linnworks.


Below is a list of Courier Integrations created by Linnworks, which currently support using insurance, where and which settings/additional details need to be provided for it to be applied and links to the full documentation regarding the specific Courier option.


  • DHL Express
    Insurance can be requested by enabling the respective setting under each required service under Shipping > Integrations > DHL Express > Services > Edit > Shipment Insurance.
    Full details about DHL Express Service options are available here.

  • DPD UK and DPD Local
    Extended Liability setting can be enabled in each required service settings under Shipping > Integrations > DHL Express > Services > Edit > Extended Liability.
    Details for this option need to be confirmed with DPD directly.
    All DPD Service Options are specified here and DPD Local Service Options here.

  • FedEx
    to specify Insurance for FedEx shipments, Insured Value Amount and Insured Value Currency need to be added as Extended Properties to either the items directly or to the Order. These Extended Properties need to be then correctly mapped to the respective fields in Shipping > Integrations > FedEx > Properties.
    For instructions on adding the Extended Properties, please check here for Item Extended Properties and here for Order Extended Properties.
    Full details on all available FedEx Properties together with accepted values are available here.

  • Endicia
    Insurance level and value can be specified in each required service settings under Shipping > Integrations > Endicia > Services > Edit > Insurance.

  • Parcelforce
    Enhanced Compensation level can be selected in each required service settings under Shipping > Integrations > Parcelforce > Services > Edit > EnhancedCompensation.
    Details for this option are available on the Parcelforce website directly.
    Full details about Parcelforce Service options are available here.

  • Stamps.com
    Insurance type can be selected in each required service settings under Shipping > Integrations > Stamps.com > Services > Edit > Service Addons.
    Full details about Stamps.com Service options are available here.

  • UK Mail
    Extended cover units may be selected in each required service settings under Shipping > Integrations > UK Mail > Services > Edit > Extended Cover.
    The numeric entry relates to £1000's of additional cover (1 – £1000, 2 - £2000).
    Full details about UK Mail Service options are available here.

  • UPS
    Insurance Charges value can be added as an order Extended Property. These Extended Properties need to be then correctly mapped to the respective fields in Shipping > Integrations > UPS> Properties.
    For instructions on adding Order Extended Properties, see here.
    Full details about UPS Properties are available here.

  • myHermes
    Compensation level may be specified in each required service settings under Shipping > Integrations > myHermes > Services > Edit > Compensation Required.
    Full details about myHermes Service options are available here.