Some Shipping Couriers offer the option to use Insurance for your shipment, which can also be enabled/specified in the Courier Integration in Linnworks.


Below is a list of Courier Integrations created by Linnworks, which currently support using insurance, where and which settings/additional details need to be provided for it to be applied and links to the full documentation regarding the specific Courier option.


  • DHL Express
    Insurance can be requested by enabling the respective setting under each required service under Shipping > Integrations > DHL Express > Services > Edit > Shipment Insurance.
    Full details about DHL Express Service options are available here.

  • DPD UK and DPD Local
    Extended Liability setting can be enabled in each required service settings under Shipping > Integrations > DHL Express > Services > Edit > Extended Liability.
    Details for this option need to be confirmed with DPD directly.
    All DPD Service Options are specified here and DPD Local Service Options here.

  • (New) FedEx
    To specify Insurance for FedEx shipments, InsuranceChargeValue needs to be added as an Order Extended Property. The property needs to be correctly mapped to the respective field in Shipping > Integrations > (New) FedEx > Properties.
    For instructions on adding the Extended Properties, please check here for Order Extended Properties.
    Full details on all available FedEx Properties together with accepted values are available here.

  • Endicia
    Insurance level and value can be specified in each required service settings under Shipping > Integrations > Endicia > Services > Edit > Insurance.
  • EVRi Business
    Compensation level may be specified in each required service settings under Shipping > Integrations > EVRi Business > Services > Edit > Compensation Required.
    Full details about EVRi Business Service options are available here.

  • Parcelforce
    Services with the appropriate compensation level can be selected from the Services dropdown. For details on identifying these services, refer to the article here.

  • Stamps.com
    Insurance type can be selected in each required service settings under Shipping > Integrations > Stamps.com > Services > Edit > Service Addons.
    Full details about Stamps.com Service options are available here.

  • UPS
    Insurance Charges value can be added as an order Extended Property. These Extended Properties need to be then correctly mapped to the respective fields in Shipping > Integrations > UPS> Properties.
    For instructions on adding Order Extended Properties, see here.
    Full details about UPS Properties are available here.