|NB! This article is only applicable to the Linnworks developed Hermes (Corporate) shipping integration. For assistance with the 3rd party developed integration, please contact the developer Launch Solutions directly.|
I am using Light and Large service with Evri/Hermes, but cannot see it as an available service in the integration service dropdown list
You need to ensure the Light and Large service is enabled/supported by your Hermes account and check that correct dimensions and weight are added to the orders.
Anything above the following weight and dimensions will be then counted as Light and Large by Hermes and the correct label will be returned: