DPD & DPD Local Error code1021 - Service Denied

If you are printing labels for your orders and you get the error message Error code 1021 - Service Denied there are 2 reasons why this error can appear:

1. The service code you are using has not been enabled on your account. You will need to contact your courier to ensure this service is active on your account.

2. The error may also indicate that the postcode on the order is not valid.