There is very limited information on the Mobile app, You are unable to see any internal notes/external notes or processing notes. So if there has been communication with the customer with regards to their order that the processing team would need to see before they dispatch the item, you are unable to see if such a note exists. You can also not see any customer details name/address etc. Please could you add this information to the mobile app?
Megan Robertson
There is very limited information on the Mobile app, You are unable to see any internal notes/external notes or processing notes. So if there has been communication with the customer with regards to their order that the processing team would need to see before they dispatch the item, you are unable to see if such a note exists. You can also not see any customer details name/address etc. Please could you add this information to the mobile app?