This is specifically in respect of Shopify in our case but I would guess it would also apply to other similar platforms.
We have a few split payments, particuarly where the customer has a gift card, so for example they order £30 of items and use a £20 gift card. The remaining £10 may be paid by Shopify Payments or PayPal.
This also applies to POS transactions where it's some cash and some card.
As far as I can see, it's just the first named payment method which gets pulled into Linnworks which is not ideal for accounting. Am I missing something? I can see both payment methods detailed in the XML.
Even a payment method just called "split payment" would help considerably as we could then identify these and manually change them before going to accounting.
Greg Ayres
Hi,
This is specifically in respect of Shopify in our case but I would guess it would also apply to other similar platforms.
We have a few split payments, particuarly where the customer has a gift card, so for example they order £30 of items and use a £20 gift card. The remaining £10 may be paid by Shopify Payments or PayPal.
This also applies to POS transactions where it's some cash and some card.
As far as I can see, it's just the first named payment method which gets pulled into Linnworks which is not ideal for accounting. Am I missing something? I can see both payment methods detailed in the XML.
Even a payment method just called "split payment" would help considerably as we could then identify these and manually change them before going to accounting.