Good morning,
This is to notify you that this thread has been converted into Ticket ID 1339927 which you will be able to find in your support center. You will be notified via e-mail of all new responses to the ticket, as well. This thread will now be locked.
Please also note that your original post has been edited to remove personal buyer information for it. Please refrain from posting private information of 3rd parties on public channels.
Si Chen
Hi,
Customer placed order from ebay on 18/01/2020 and contact us looking to cancel this order, but we couldn't find this order any where in linnworks. Please advise, as it may caused to same issue to other orders. Look forward to hearing from you.
I had a screenshot of ebay order page attached, please find out.
Best regards,
Si Chen
DSL Daily Supply Ltd.