Orders not getting sync automatically or manually. It says queued but never works after that time as well.
Julietta Kornysheva
Hello,
To resolve that, please go to Settings>Channel Integration>Edit channel details>Migrate to new APIs and follow the instructions on screen. Once completed, orders should start downloading again.
Also, if you are already migrated to the new sync, in order to download missing orders you can roll back the last order sync date in Settings - Channel Integrations - Edit Channel Details - Order sync.
In general, the issue should not occur any longer. Feel free to let us know if you notice it persists.
Kind regards,
Julietta
Technical Support
Migrate to new APIs cant find this link or button
Julietta Kornysheva
Hello Sergejs,
It means that you are already migrated. If you are missing any unshipped orders you can roll back the order sync date as explained in the previous reply.
Kind regards,
Julietta
Technical Support
Rohan
Ebay orders are not getting synced I can see orders on my accounts but I can not see the orders in my linnworks.
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