Are there any plans to give us access to a customers previous orders/prices/address etc?
I know there is a GDPR issue, but we have regular customers who expect us to know what they've bought, pricing etc. It seems odd that this is not available, it is like we are dealing with new customers all the time!
We can only do this on direct orders at the moment. This is available in many other softwares.
This is Ethan from HyperCommerce (firstname.lastname@example.org). There are multiple ways to access this information.
1. You can always view this information within Orders > Processed Orders Screen.
2. You can also export this as a .csv from Settings > Export > Export type: Processed Orders
3. You can use the Query Data Module to get a custom export with this information coupled with sales, products or performance data.
If you need custom solutions such as Rules Engine set-up, Advanced SQL Queries, Custom Reports, API Solutions or Integrations, please feel free to reach me at email@example.com