Please look into the despatch by field. It currently only works for Amazon and defaults to 24 hours for every other channel, and zero for orders input directly.
We would like to be able to edit this field for other channels by being able to set a default, or even better, apply a date via the rules engine. Failing that, we would request that this field be hidden from all orders that are not Amazon channel, as the date means nothing in these cases as its not assigned by the channel but made up based on the default. This causes our warehouse staff confusion when prioritising orders.
Additionally, we would find it useful if Despatch By Date was available in the template designer for Invoices and Picking lists.
This is a definite. I cannot believe this is not already on the system.
Dispatch need to be able to be added or edited. Having to bulk import to do so is crazy.
We are beginning to experience big problems in the warehouse with dispatch dates which if continues makes LW unusable going forward very quickly.
I agree--- I also don't understand why the drop-down choices are different in IMPORT and TEMPLATES. Designing what we NEED instead of what you want us to have are totally different things.
Asked the question and was told '...it isn't'