Invoice template not adding up the sub total properly : Support Center

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Invoice template not adding up the sub total properly

Jody Jones

started a topic about 6 years ago

I am having trouble with the invoice templates. The sub total is not adding up properly. It seems to be deducting tax but not at 20%. I just want to create an invoice without splitting out VAT. I want to show an actual subtotal and the delivery costs and then a grand total all including VAT so VAT is not split out at all. Is something not working with the templates?

old_Natalja Blinova

said about 6 years ago

Hello Jody,

I have created a support ticket on your behalf so that you we can investigate the case of wrong tax applied on some specific examples to determine the issue for this happening.

Kind regards,

Natalia