I receive the following error when printing default invoice.

Unable to generate PDF. Inner Step: Call to PoloPrinter, Error:Template Invoice Template rendering error innerStep: Calling to PrintToPrinter, Error:innerStep: Collecting datasets, Error:Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index

I have followed your guide below but the error still persists. Unless I create a new template but then I cannot print invoice once in the process order screen using the print invoice button.

http://www.linnworks.com/Doc/Printing_Error_Rendering_error_index_was_out_of_range

Would a reset fix the problem? but that then means I would have to intergrate royal mail again and it takes days.

is there a way to make a new tamplate the default template?

also in template designer the name of the default template was changed to Pick List and I am unable to rename the template to default.

Hi Rimo

Will wait for the template to be restored.

Thanks for your help.

Gary