Shopify - Print correct invoice details when running a discount or offer
S
Stephen Hewitt
started a topic
over 6 years ago
We would like to be able to print a customer a correct invoice when running a discount or offer. At present we are unable to provide the customer with an invoice showing the correct discount total applied to the order due to the discount being spread over all items evenly and adjusting some prices to minus values, this then means when printing invoices the total discount is incorrect and incurs a lot of customer complaints
A
Andrii Demianenko
said
over 6 years ago
Hello,
I'm sure you have already received an email notification from us, but just in case I would like to update everyone on this matter: a development card has been raised for this issue.
Stephen Hewitt
We would like to be able to print a customer a correct invoice when running a discount or offer. At present we are unable to provide the customer with an invoice showing the correct discount total applied to the order due to the discount being spread over all items evenly and adjusting some prices to minus values, this then means when printing invoices the total discount is incorrect and incurs a lot of customer complaints