Check destination sales channel to see if SKU exists before suffixing SKU with ".1" : Support Center

Discussions Linnworks.net Forums Feature Requests

Check destination sales channel to see if SKU exists before suffixing SKU with ".1"

Richard Loynds

started a topic over 6 years ago

I think linnworks should actually check the destination sales channel to see if SKU exists before suffixing SKU with ".1", because at the moment , when I go to list on amazon.com, it will add ".1" to the end of the sku even if it's not on that channel and it's a lot of messing about for me to map it in both linnworks and tradebox, for no good reason. The SKU isn't on amazon.com, so why change it to something else? pointless. Fix this pointless and inconvenient "by design" feature.

Matthew Norton

said over 6 years ago

That's a great idea. I would go further and like the option to turn this 'feature' off entirely, if needed.

Linnworks does not do everything required on every sales channel. This inevitably leads to having to make bulk edits via csv onto the specific sales channel eg Amazon, Bigcommerce etc.

If Linnworks has randomly changed the SKU while creating the listing this task becomes difficult. Instead, we have to manually change all the SKU's back to their original SKU before listing using Linnworks. I don't really understand why Linnworks needs to change them in the first place. If the SKU already exists on the sales channel then just give an error message.

In any case, please give the option to turn this off.