audit trial improvements

Improved audit trail so we can monitor all actions performed on an order.

Including status changed, folder movements, order edits etc...

1 person likes this idea
Monitor: links a item, book in, count inventory
Yes I really would like to see these improvement:
1. Resend / Exchange orders: now only the original order shows the "trial" and order relations, I would like both new and original orders to show the "trial" and order relations.
2. Reason for Resend / Exchange / Refund: now the "trial" does show the refund/resend/exchange, but it does not show why the order was resend / exchange / refund, the data was indeed collected during the process, but it was never used in the Linnworks.
Also to able to see who did what with certain SKU (list/delist/revise and so on)
This is something that is ongoing in the system. We have already added a lot more audits for actions against orders and will continue to add them in when we see situations that would benefit a log being recorded.
I would like to see this improvement...

If when partially refunding an order (ie - 1 item out of 3 items), then it should show in the audit trail that 1 item has been refunded. However, instead of showing the refunded item on the audit trail, it shows that the whole order has been refunded.

Will order edits be added to the Audit Trail?

Surely this should be logged against each order for traceability.

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