When you add a product in Linnworks you must use MM which is fine. But Bigcommerce only uses CM by default so when you upload a product through LinnLive 120mm turns in to 120cm. This makes it so you cannot use a dynamic postage table or show the dimensions of your item on the store.
You can change the dimensions manually in the store after you have uploaded a new product but if you update anything through LinnLive then the dimensions will automatically be put back to the MM figure.
It would make sense to add a auto conversion feature so they are uploaded as CM instead of MM saving a heck of a lot of time and effort making sure the dimensions are correct every time you upload or edit something.
Lee
You can change the dimensions manually in the store after you have uploaded a new product but if you update anything through LinnLive then the dimensions will automatically be put back to the MM figure.
It would make sense to add a auto conversion feature so they are uploaded as CM instead of MM saving a heck of a lot of time and effort making sure the dimensions are correct every time you upload or edit something.
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