Ability to send ACTUAL SKU to Amazon FBA Multi-channel for Composites

When sending an order to Amazon FBA multi-channel fulfillment through Linnworks, it currently send a list of all child SKUs to be fulfilled to Amazon.
This causes extra shipping charges due to the number of items, we would like ability to send the ACTUAL SKU of the product ordered to Amazon. We bundle items for shipment at Amazon.

5 people like this idea

This would be a huge improvement for the reasons mentioned. Some form of linking/mapping or setting up the Fulfillment SKU in Extended properties should allow specific Linnworks clients to over-ride the setting that sends a list of all child SKUs to be fulfilled to Amazon, and get amazon to ship the bundled SKU that we have at the FBA warehouse. 

This is a must have. It's just too complicated otherwise. Since the specific item is not set to red in the tracking of the SKU at that location that could be the trigger to not send the components.

i agree , this is an essential otherwise we have to duplicate every product one for FBA , one for non FBA; the fulfilment SKU seems to be ignored also


Just got this response from support... kinda confusing....

FBA integration does not support composites in Linnworks. Reason for that is FBA items are all regarded by us as Single items, because we have no control over the stock level of child items on FBA. 

Thus in order for the channel to send stock levels to the Linnworks SKUs, separate items (for parent and child SKUs) need to be created on the back-end (and linked with Linnworks) in order for it to send stock levels.

 I really think LW could put an over-ride option to allow actual pack SKUs (we prepared and sent to FBA) to be sent to customers through multi channel fulfillment.

Right now we have to pay separate pick/pack/ship fees on each single item in the pack = more expensive.


Can LW post a comment on why this technically couldn't be done?

Latest reply to my LW ticket...
This is how the system works and at this specific time being I do not have any information on any plans of changing it.

So at the moment there are two ways to work with kits when submitting them to FBA:

 - The first variant is when the kit is a composite item (single level). In this case, we simply think that there are child items with the same SKU on FBA side. As when we receive an order with a composite item, the system breaks it into child items that it consists from and submits them to FBA. So, once again, in this case the child items that make up the composite item are to exits on FBA. Their Linnworks SKUs and FBA SKUs should match.

 - The second variant is to treat the kit as a pre-packaged item that is set as an ordinary item in Linnworks inventory (not a composite one). In that case, if the corresponding pre-packaged item exists within FBA, you will be able to submit such order to FBA as well.
==================================================================================== 

Anyone else have this issue and would like LW to provide a solution?

 


Login to post a comment