This could be used as a benefit to buyers as well. We would like to highlight "good" buyers where we might want to add a small gift to their order. Such as a buyer who has been honest when claiming an item hasn't been received :- we replace it and then the first order turns up so the buyer sends first back at their own expense. Or repeat customers etc
It might not cover all the functionality that people have requested on this thread, but we feel our app might be of interest to some of you!