to clarify...I pull the Amazon Order ID from the LW ExternalReference field....it looks like something has happened last week, where this sin;t being populated for Amazon orders? I see that the Amazon order ID is present on LW for the Channel Reference field, but I now need to work out how to export that particular field fron Linnworks via SCL, I raised a thread on the scripting forum here....
...so it seems if I can solve the above then I'll have amazon order Ids being exported from Linnworks again :-)
We are aware of this problem and will introduce a fix as part of Amazon FBA sync rewrite which will be released soon. For now please export reference numbers from Order.ReferenceNum column.
This has only just started happening (first noticed about 5 days ago)...LW only has Amazon Order ID info for 50% of Amazon FBA orders.
Previously, I may have seen a missing Amazon Order ID for say one order per week....but now out of the typical 80 orders I get per day, about 40 of them have no Amazon Order ID on Linnworks ...this means I have to manually look up the order on Amazon seller central to glean the info (using the Amazon customer email address - which LW does have for each order) & add then add the Order ID manually in Access (after exporting the order from Linnworks)...it's very time consuming. clearly something has broke very badly with Linnworks & Amazon's API for FBA orders.