Residential vs commercial postal services

We use two postal services that are only available for certain destinations.

UPS Surepost will only deliver to residential addresses

FedEx Home Delivery / Ground are only supposed to be used for respective commercial and residential addresses

The big issue with this is surcharges that are not factored into the shipping quotes Linnworks provides. Here is an instance where a home delivery surcharge increases the postage cost by almost 50% more than what Linnworks quoted.



Also, I'm not sure if this is related but Linnworks doesn't seem to quote Home Delivery or UPS Surepost at all.

It's important that we have these features so we can understand how much we're paying for postage before getting the bill.

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