Splitting eBay orders is a very poor way to handle orders and needs to be resolved ASAP. If you miss the orders to merge it ends up costing you money as the customer has only paid one lot of shipping.
This is one order and should never come in to LW like this -
Auto merge wouldn't merge these as they are different postage options. Auto merge doesn't work very well as a customer could make a pre order in the morning that we'd order and place a tag on, make another one in the evening that would auto merge and get missed as we wouldn't see the new order.
This just seems like sticking a plaster over a gaping wound.
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