Give more options to merge orders
This frustrates me too. Mainly on ebay, customer purchases multiple items, 1 of those items they paid 1st class, doesn't merge so they get the 1st class item and wonders where the rest is. Quite embarrassing
Yes in Channel Grabber it use to pick orders with the same postcode and suggest a merge which you had to manually agree.
It was really useful
Arnoldas Karalius
Your criteria to merge orders is bullshit and an example of laziness to work:
Orders can only be merged if they satisfy the following criteria:
Customer name and address must match (Case-sensitivity will not be applied)
The orders must originate from the same channel (Source & SubSource)
All orders must be paid
All orders must have the same currency
All orders must have the same Linnworks Postal Service
All orders are not Locked/Parked
The same people have bought orders with the different shipping methods or in different currencies they couldn't be merged even we can't create a rule to do it. We waste paper, packaging material, a post office has more job and the most important - people receive fragments, not the full order. This is the 21 century.
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