Apparently due to API limitations Linnworks is unable to process a refund to eBay and open a cancellation case for the refund of FVF's. It's a lengthy process to have to mark seperately on Linnworks as refunded and then go in to eBay and issue a refund there.
There are multiple competitors that have this functionality and can process refunds via eBay's API (and have been able to do for years). Is this a feature that Linnworks will be including soon?
Eleanor Hussey
Apparently due to API limitations Linnworks is unable to process a refund to eBay and open a cancellation case for the refund of FVF's. It's a lengthy process to have to mark seperately on Linnworks as refunded and then go in to eBay and issue a refund there.
There are multiple competitors that have this functionality and can process refunds via eBay's API (and have been able to do for years). Is this a feature that Linnworks will be including soon?
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