Internal packaging dimentions for packaging type

Packaging types in packaging group settings should include internal packaging dimensions to use for more accurate mapping for the multiple SKU orders. At the moment 3D mapping uses external dimensions, which is wrong. As internal dimensions of the packaging are smaller than external.

Hello Robert,

Thank you for contacting us!

In order to be able to assist you further I will require additional information, that it's why I would like to convert this topic into a support ticket and we will continue from there.



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