Listing New SKUs + Changing Titles causes Open OrderItems to be unlinked.
E
Edmund Lim
started a topic
over 3 years ago
Some new items that are listed (seems to be independent of the channel), if ordered the same day, come through to Open Orders as unlinked items, even if I have created a template and made sure the channel sku is in the product's channel skus.
The same thing occasionally happens when the title on the listing is updated.
The is very problematic, as items with low quantity are overselling.
If I have only 5 units in stock and all 5 sell, Linnworks will update the channel with full stock levels due to the unlinking.
Edmund Lim
Some new items that are listed (seems to be independent of the channel), if ordered the same day, come through to Open Orders as unlinked items, even if I have created a template and made sure the channel sku is in the product's channel skus.
The same thing occasionally happens when the title on the listing is updated.
The is very problematic, as items with low quantity are overselling.
If I have only 5 units in stock and all 5 sell, Linnworks will update the channel with full stock levels due to the unlinking.
How do I fix this?
Thanks in advance.
1 person has this problem