Has anyone else seen a decline in the quality of service from Linnworks recently?
I have two support tickets open at the moment. One has been open for two months, the other for over a month.
One is stopping updates to my eBay categories and the other prevents me from adding variation listings to eBay.
Having exhausted all other avenues, I contacted Callum Campbell yesterday who told me he would reply to me before close of business today but I have heard nothing.
I've been a loyal customer of Linnworks for three years and I am appalled by the way I have been treated. It's costing me sales and no one at Linnworks seems to care.
I have received a call from Callum Campbell who assures me that a fix is on its way.
Hopefully we can continue our successful relationship with Linnworks.